Join Our Team at Wangaratta Cardiology and Respiratory Centre

Are you a friendly and motivated individual with a passion for patient care? We are looking for a Full time dedicated Medical Receptionist/ Administration Assistant to join our team 8 to 9 shifts per fortnight.

To excel in this role, prior experience as a medical receptionist is preferred. However, we are happy to provide training to the right candidate who demonstrates a strong willingness to learn and has a commitment to delivering exceptional patient care, along with a positive and professional attitude.

About the Role

As a Medical Receptionist/ Administration Assistant, you will be the first point of contact for our patients, ensuring they receive a warm and professional experience. Your responsibilities will include:

· Scheduling appointments and handling cancellations

· Welcoming patients and assisting with check-in and checkout

· Answering and directing calls, as well as managing outgoing communication

· Maintaining accurate patient records and ensuring efficient data entry

· Processing payments and submitting third-party claims

· Handling incoming and outgoing mail

· Keeping reception and consultation areas clean and presentable

· Addressing patient inquiries and relaying messages to doctors as needed

About You

We are looking for someone who:

· Has experience as a medical receptionist (preferred, but we’re happy to train

the right person)

· Is proficient with Mediflex/Medical Director or similar medical programs (preferred)

· Has strong customer service skills and a professional, friendly attitude

· Is confident on the phone and has excellent computer literacy

· Can work both independently and as part of a team

· Is flexible and willing to support colleagues when needed

· Demonstrates reliability, attention to detail, and strong communication skills

How to Apply

If this sounds like the perfect opportunity for you, we would love to hear from you! Please submit your resume and a cover letter outlining your qualifications to [email protected]

📢 Only shortlisted candidates will be contacted.

We look forward to welcoming you to our team!