APS4 Planner

📍 Location: Richmond
📅 Employment Type: FT hours|12 month assignment
💰 Salary: $42.83/hr + super

About the Role

As an APS4 Planner, you will play a vital role in supporting participants by applying well-established policies, principles, and procedures to deliver high-quality planning and service outcomes. Working within a collaborative team, you will engage with internal and external stakeholders, providing advice and resolving enquiries to ensure participants receive the support they need.

Key Responsibilities

✔️ Gather information from participants and planning partners to enable high-quality planning and evidence-based decision-making.
✔️ Assess and allocate funding based on policies, legislation, and best practice guidelines.
✔️ Work closely with participants to identify their current and future support needs, including informal, community, and mainstream options.
✔️ Liaise with key stakeholders, including Partners in the Community, to deliver participant services.
✔️ Resolve issues and complaints related to participant plans, ensuring positive outcomes.
✔️ Perform administrative and data entry tasks accurately and efficiently.
✔️ Contribute to key performance indicators, including planning targets.

About You

To excel in this role, you will have:
🔹 Strong communication and interpersonal skills with the ability to engage with a diverse range of stakeholders.
🔹 Experience in service delivery, planning, or case management within a government or community-focused environment.
🔹 An understanding of the organisation and the ability to interpret policies and guidelines.
🔹 Strong problem-solving and decision-making abilities.
🔹 Attention to detail with excellent administrative and data entry skills.

Important Note: The deadline for submitting your application is 10:00 PM on 27th March. Late submissions may not be considered for this role, but could be considered for future opportunities.

Role Requirements:

• Australian Citizenship is required, as this is a federal government position.
• Cover Letter - Please highlight your key skills relevant to the role in your cover letter.
• Ensure you submit your application by the stated deadline.

📩 Apply now!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.