About the Client:
Our client is a prominent federal government agency, instrumental in delivering services that impact the lives of many Australians. They are known for their inclusive culture and commitment to continuous improvement, making them an employer of choice for those looking to make a difference in the public sector.

About the Role:
As a APS4 Planner, you will provide operational and administrative support that is informed and directed by sound knowledge in service delivery areas and undertakes some research and analysis activities.

Key Responsibilities:

• Gathering information from participants and planning partners over the phone or in person, to enable high-quality planning and evidence-based decision-making.
• Using a range of policies, practice guidance and legislation to make funding decisions in relation to participant plans to complement informal, community and mainstream supports.
• Working closely with participants and their representatives to identify current and future supports, and informal, mainstream and community support options to achieve plan outcomes.
• Liaising with key stakeholders including Partners in the Community to deliver services to participants.
• Resolving issues and complaints in relation to participant plans.
• Completing administrative and data entry tasks relating to participants.
• Contributing to the achievement of key performance indicators, including planning targets.

Skills and Experience:

• Strong written communication skills.
• Strong administrative skills
• Excellent interpersonal and organisational skills.
• Having a disability background is highly advantageous
• Attention to detail and ability to work under limited direction.

Eligibility/Other Requirements:

• Work Rights: Only Australian citizens can be considered for this role.
• Pre-employment Check: Reference checks, National Police Check, Worker Screening Checks, and/or Working with Children Check (as required).

How to Apply:
To apply for this opportunity, please submit your application to Sam at Talent International by clicking the "APPLY NOW" button.
For more information about the role please email [email protected]