Hi & thank you in advance for taking the time to read this……………..

Are you passionate about creating vibrant community experiences and ensuring exceptional service? Village Glen is seeking a Cafe and Events Assistant Manager to join our dynamic team. In this exciting role, you will support our Cafe and Events Manager to oversee the daily operations of our on-site café (s), and assist with the planning and execution of engaging community events and special occasions for our residents & guests

About Us

Our venue, Village Glen, is located in Capel Sound, on the Mornington Peninsula. Village Glen is a welcoming and vibrant community, where we take pride in providing outstanding services for our residents. Our cafe and events play a key role in fostering a warm, engaging environment and we are looking for someone who shares our commitment to excellence. For those wondering where our business aligns, it would be best to think of us as operating similarly to a golf club with multiple sites on our property. CJs is our signature cafe based at the Hub and our Clubhouse Café is the centrepiece of our 9 hole Golf course. We also have a number of function spaces located on site.

Your Role

As the Cafe and Events Assistant Manager, you will be responsible for supporting the day-to-day operations of the cafe, ensuring high-quality service, and assisting with the coordination of exciting events for our residents. You’ll play a key role in ensuring smooth cafe service, inventory control, staff training, event coordination, and customer engagement. You’ll also help drive revenue and satisfaction by creating memorable experiences for our community.

The current structure of the department makes this role a very 'Hands on' role, working within our venues & services leading the team. Our Cafe & Events Assistant Manager will be actively engaged in the day to day service - working coffee machines, pos systems, table service, set ups and re sets and ensuring the venue is clean and tidy at the end of shifts.

Key Responsibilities:

• Assist with cafe operations, including staff management, inventory control, and maintaining food safety standards.
• Help plan and execute community events, coordinating logistics, catering, and vendor relations.
• Ensure high levels of customer service, gathering feedback and making improvements.
• Support with staff training and development to maintain excellent service standards.
• Work closely with the Cafe and Events Manager on event budgeting and financial tracking.
• Assist in promoting cafe offerings and events through internal communications and social media.
• Ensure adherence to health and safety standards and maintain a safe working environment.

What We’re Looking For:

• Previous experience in cafe management, event coordination, or hospitality (preferably in a residential or community setting).
• Previous experience in bar management
• Barista experience
• Excellent organizational and multitasking skills.
• Strong customer service skills and a friendly, approachable demeanor.
• Ability to manage staff and support team development.
• Knowledge of food safety regulations and event planning best practices.
• Basic Proficiency in Microsoft Office Suite.
• Flexibility to work evenings, weekends, and special events as required.
• A passion for creating a positive and welcoming atmosphere for residents and guests.
• Problem solving – ability to work under pressure & remain focused on providing good resident experience services

Why Join Village Glen?

• A supportive, community-focused environment where your work truly makes a difference.
• Family owned company.
• Competitive salary and opportunities for professional growth.
• The chance to be part of a team that values creativity, engagement, and service excellence.
• Access to a wide range of employee benefits, including discounts and well-being initiatives.

How to Apply:

If you’re ready to make a meaningful impact in a vibrant, growing community, we’d love to hear from you! Please submit your resume and a cover letter outlining your experience and why you’re a perfect fit for the role.

Join us at Village Glen—where great service and community connection come together!

So, if you believe you possess the necessary skills and you pride yourself on doing a great job, don't hesitate. APPLY NOW !!!!!!!