Administrative & Customer Relations Officer

Location: Bayswater WA 6053
Employment Type: Full-time - On-site

About Fence Corporation Pty Ltd:

Due to ongoing growth and the expansion of our operations, this leader in the Commercial, Civil and Industrial Fencing space is recruiting for a full-time Administrative & Customer Relations Officer. We have been operating in this market since 2011 and is regarded in our industry as offering the best combination of quality workmanship, price, and service.

We almost exclusively work on large-scale Commercial, Civil & Industrial projects with extensive projects across the Perth Metropolitan region.

The role will deal directly with high-level B2B clients such as publicly traded companies and it is essential that you feel comfortable liaising with clients of this level.

The right candidate will have a keen interest to learn, with an ability to work autonomously and think for themselves.

About the Role:

We are looking for a proactive and highly organized Administrative & Customer Relations Officer to join our team! If you have exceptional customer service skills, thrive in a fast-paced environment, and love keeping things running smoothly, we’d love to hear from you.

Key Responsibilities:

✅ Liaising with customers via email and phone, with occasional in-office interactions
✅ Data entry and data cleaning in our CRM database
✅ Assisting the survey and accounts teams as needed
✅ Supporting scheduling for installers and site surveys
✅ Performing administrative tasks such as stationery ordering and minute-taking

What We’re Looking For:

✔️ Exceptional customer service skills with strong written and verbal communication
✔️ A fast learner with great initiative and a willingness to learn
✔️ Exceptional attention detail with proven ability to follow processes and suggest improvements where necessary
✔️ Reliable, hardworking, and proactive in task completion
✔️ Strong organizational skills and ability to manage changing priorities

Preferred Experience:

Minimum of 2 years administrative experience is required
Experience with data entry, data cleaning, and CRM databases is highly regarded

Why Join Us?

Supportive team environment
Opportunities for growth and development
A dynamic role where no two days are the same!

If you’re ready to take on a role where your skills are valued and you can make a real impact, apply today!

How to Apply:
Send your resume and a brief cover letter to [email protected] with the subject "Application – Admin & Customer Relations Officer".

We look forward to hearing from you!