The Company

Chippy’s Outdoor is an independent family business with a longstanding history of being an innovator in the timber, outdoor garden/landscaping industry for over 40 years. Chippy’s Outdoor is a showroom-based trade/retail centre specialising in decking, outdoor timber, cladding & screening, with a large range of timber, metal, bamboo and composite products. More information can be found at www.chippysoutdoor.com.au

The Role

We are seeking an outgoing and highly motivated individual to join our team as a Showroom Sales and Marketing Assistant, with exposure in a similar role/industry, and, an added passion for building, landscaping and outdoor products, as well as customers service to join our team.

You will be responsible in assisting in all aspects of the day to day running of the business, with a hands-on approach, whilst also being focused on social media, website management and marketing campaigns.

Responsibilities/Duties

• Assisting with the creation and distribution of marketing content, including social media posts, email newsletters, and promotional materials
• Providing support in the planning and execution of marketing campaigns
• Managing and updating product data on our Point of Sale/Website
• Updating marketing material, pricing, descriptions on our Website.
• General Warehouse/Showroom Duties.
• Counting and checking goods received, including quality inspections.
• Pick and Pack Customer Orders ready for pickup/delivery.
• Loading and unloading of trucks.
• Periodic stock takes.
• Some heavy lifting is required.
• Strong Customer Service focus.
• Handling customer queries and offering solutions.
• General Timber/Building Product Knowledge.
• Assisting customers with decking and screening enquiries.
• Advocate an excellent customer service culture, fostering strong relationships.
• Enthusiasm and take pride in housekeeping standards/site presentation.
• Any other tasks as required to assist the business operation.

Skills/Experience

• Strong retail/trade sales experience.
• Working in a Retail Sales and Warehousing environment.
• Photoshop, Website, Marketing Knowledge/Experience.
• Excellent verbal and written communication skills.

Our Trading hours are Monday to Friday 7.30am - 5.00pm, Saturdays 7.30am - Midday, closed Public Holidays.