About the business

DEALERSHIP EXPANSION – NEW POSITION FOR HIGH VOLUME BRAND
We are a long established and well- respected dealership located just 10 minutes north of the CBD and due to the addition of a high- volume brand we require an experienced Service Receptionist.
Here is why you should join our dealership.

For over 30 years, we have been a successful dealer in Perth’s northern suburbs, servicing thousands of customers every year. We are part of a large family -owned automotive group. We have now expanded the dealership by adding a well -established, high volume brand, and as such we are now looking for the right person to join the team.

Our highly trained, motivated and inspired employees are living proof of our family approach, each sharing a proud commitment to our philosophies of quality and community, both in and outside of the dealership. These talented individuals are our greatest asset.

The performance and passion of our professionals has helped us become a dealership known for exceptional customer satisfaction. We recognize that the hard work and dedication of our employees is the reason behind our success. To support our busy service team, we are seeking someone with great customer service skills and attention to detail to join our service department.
The Role:

This important role within the dealership is focussed on ensuring that our valued customers are promptly communicated to over the phone & in person in order to maintain and deliver great customer service.

This is a fast-paced role in which you will work with a diverse team and customer base and be required to juggle multiple priorities to ensure that customers are always our number one focus.

Come and work for a fantastic brand that puts customers and safety first.
Key responsibilities of the role include:

• Answer incoming phone calls and take service bookings.
• Managing online enquiries, email enquiries and bookings.
• Prepare appointments in line with manufacture requirements.
• Checking and confirming upcoming service bookings.
• Co-ordinate transport for Customers to and from the Dealership (drivers licence is required).
• Liaise with the Workshop/ Parts Department and other front-line staff
• Perform clerical duties as required, scanning, filing, photocopying and general administration
• Other administrative duties as required by the Service Manager to support the Parts and Service Department
• Keeping the lounge area tidy.

If you have an excellent work ethic, great interpersonal skills and a customer focused attitude take the next step and apply now to the attention of Tinta Mwale