About Us:

Retail Safari as part of CPM Australia is a dynamic and innovative field marketing services agency offering its clients effective customer contact through a diverse range of channels including merchandising, assisted selling, mystery shopping, and brand activation.

About the role:

As an Account Manager, you will be the face of our business, working closely with our client to manage expectations including stakeholder management, team performance, KPI delivery, workforce management, and process enhancement to ensure executional excellence in delivering our clients objectives for their field marketing program.

Your responsibilities will include, but not limited to:

• Establishing relationships with internal stakeholders and working closely with external clients as a primary point of contact for our clients program.
• Proactive leadership of our clients account team to deliver on time and professional completion of designated field activity
• Ensure the field team is adequately supported to deliver on program objectives, expectations and KPI’s
• Initiate and drive continuous improvement and increase program efficiencies by analysing data and reporting to our client and internal stakeholders
• Account and program financial management

About You:

Ideally, we are looking for a candidate to ‘hit the ground running’ who has the confidence to take charge in this dynamic and diverse role:

To be successful, you will need to have the following key competencies:

• 3 -5 years’ experience within a similar role (Account Manager or Client Relationship Manager)
• Previous leadership and team management experience (large scale territory management would be beneficial)
• Previous experience from retail or field marketing agency (highly regarded)
• Exposure to the Consumer Electronics and retail industries (highly regarded with proven sales experience)
• You will be a tech savvy person and passionate about new technology and innovation
• End to end project management skills from proposal development, presentation and implementation
• Knowledge of WFM principles and concepts (forecasting, scheduling, and optimising)
• Ability to manage financial aspects of business and client specific projects
• Ability to analyse data, generate reports and provide insights/recommendations
• Strong communication skills with a high level of attention to detail and time management

About the Offer:

In return you will be rewarded with the opportunity to work with Australia’s LEADING field marketing agency alongside global brands! Some of the other benefits of joining our team include:

• Attractive base salary plus superannuation
• Full time maximum term contract
• Flexible and Hybrid Work Arrangement (combination from office and home)
• Collaborative, innovative, and an engaging culture
• A diverse and inclusive workplace
• Ongoing training and development opportunities (internal & external)
• Discounts with some of our corporate partnerships
• The opportunity to develop your skillset, working alongside a variety of experienced specialists
• 24/7 access to our Employee Assistance Program

If you are ready for a challenge and seek a rewarding career then this is not an opportunity to be missed – APPLY ONLINE NOW!

All candidates are encouraged to visit our websites www.retailsafari.com.au and www.cpm-aus.com.au.

CPM welcomes and encourages applications from culturally and linguistically diverse backgrounds, including First Nations people, LGBTQIA+ and those living with disabilities.