General Administration

SE National transport is looking for an experienced person to fill our General Administration role and join our Admin team in our Shepparton head office.

As part of a team, your role will be focused on invoicing the parcel delivery and distribution part of our expanding transport business.
Using our transport management software, you will be responsible for weekly invoicing of all delivery customers out of our Shepparton depot.

Key responsibilities include:

• Ensuring that customer information details are kept up-to-date.
• Creating and sending invoices and statements to customers.
• Checking the data input to ensure the accuracy of the final bill.
• Ensuring all deliveries are captured and charged for
• Timely reporting and invoicing of all customers
• Reporting issues or irregularities to the finance manager.
• Fixing billing errors by issuing credits as required.
• Liaising with the depot manager and ensuring that the paperwork is all received to capture all deliveries and charge for all completed tasks.
• Recovering outstanding debts as required.
• Handling transport clients' account queries.
• Initiating new procedures for invoicing.
• Covering other invoicing roles when team members are on leave.
• Assisting the Customer Service Team with day-to-day operations as required

Qualifications and experience :

• At least two years of clerical office or administration experience.
• Experience as an invoice clerk is preferred.
• Proficiency in MS Office (especially Excel) and working knowledge of accounting software, such as Xero.
• Excellent mathematics and problem-solving skills.
• The ability to consistently meet deadlines and to work well under pressure.
• Excellent organisational skills and attention to detail.
• The ability to handle customer queries calmly.
• The ability to work independently and as part of a team.

Full time work 5 days a week on-site.