
On-Call Coordinator
Australian Mentoring Services
Posted 1 day ago
Are you looking to take on a new challenge and expand your skills in roster management, incident response, and overnight support? AMS is seeking a dedicated team member to step into the Operations On-Call role, providing essential after-hours support to our frontline staff.
Why Consider This Role?
- Be a key support for our frontline team during night shifts
- Gain experience in rostering, incident management, and staff guidance
- Work closely with leadership and develop problem-solving & decision-making skills
- Help ensure our participants continue receiving safe and high-quality care
What’s Involved?
- Rostering & Scheduling – Managing shift changes and ensuring smooth operations
- Staff Support – Assisting mentors with PRN medication and restrictive practices
- Incident Management – Responding to calls and escalating issues as needed
- Policy & Compliance – Ensuring all processes align with AMS and NDIS standards
This is a hybrid role with a combination of office-based at Campbelltown and on-call responsibilities during night shifts.
Who We’re Looking For
- 2+ years’ experience in the disability or care sector
- Strong knowledge of NDIS regulations and Behaviour Support Rules
- Experience in rostering and shift management
- Excellent problem-solving and leadership skills
- Ability to stay calm under pressure and support staff in urgent situations
Why Apply?
- Great opportunity for career growth within AMS
- Work in a supportive environment with a strong leadership team
- Make a real impact on the quality of support provided overnight
About Australian Mentoring Services
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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