Are you looking to take on a new challenge and expand your skills in roster management, incident response, and overnight support? AMS is seeking a dedicated team member to step into the Operations On-Call role, providing essential after-hours support to our frontline staff.

Why Consider This Role?

• Be a key support for our frontline team during night shifts
• Gain experience in rostering, incident management, and staff guidance
• Work closely with leadership and develop problem-solving & decision-making skills
• Help ensure our participants continue receiving safe and high-quality care
  

What’s Involved?

• Rostering & Scheduling – Managing shift changes and ensuring smooth operations
• Staff Support – Assisting mentors with PRN medication and restrictive practices
• Incident Management – Responding to calls and escalating issues as needed
• Policy & Compliance – Ensuring all processes align with AMS and NDIS standards
  

This is a hybrid role with a combination of office-based at Campbelltown and on-call responsibilities during night shifts.

Who We’re Looking For

• 2+ years’ experience in the disability or care sector
• Strong knowledge of NDIS regulations and Behaviour Support Rules
• Experience in rostering and shift management
• Excellent problem-solving and leadership skills
• Ability to stay calm under pressure and support staff in urgent situations
  
  

Why Apply?

• Great opportunity for career growth within AMS
• Work in a supportive environment with a strong leadership team
• Make a real impact on the quality of support provided overnight