• Permanent Part-Time
• Not-for-Profit Charity with Salary Sacrifice
• Customer Focused Role

About Newcastle Meals on Wheels

At Newcastle Wheels Meals on Wheels, we have supported elderly people in our local communities for over 60 years with nutritional nourishment and a network of supporting volunteers. At the heart of our organisation is a mission to work in our local communities with ageing Australians, supporting them to live independently in their homes where they want to be.

The Role

Our Social Support Coordinator role involves coordinating social activities, promoting the Meals on Wheels Wellness Program, assisting with program development for our participants, guiding and recruiting volunteers and managing digital communication schedules. The ideal candidate should have experience in program coordination, strong organisational and communication skills. This position offers the opportunity to positively impact the community, work in a supportive environment, and receive professional development and benefits.

The hours will be 28 hours per week over 4 days - Monday, Tuesday, Wednesday and Thursday.

Key Responsibilities:

• Contribute to the coordination and planning of social activities and outings relevant to the clients' needs
• Monitor, maintain, and promote the Meals on Wheels Wellness Program to encourage client participation and growth of the service
• Provide input into program costing
• Assist with the development of the Wellness Program calendar of events
• Provide input into new Wellness Programs
• Source and inspect venues for social outings, including completion of safety inspections
• Ensure Care Plan requirements are met while participating in Wellness Programs
• Guide volunteers to allow for smooth program delivery
• Assist with volunteer recruitment, onboarding, and orientation
• Provide input into the volunteer roster and communicate changes as required
• Develop and maintain digital communication schedules to ensure effectiveness, growth, and brand awareness
• Record client payments and outgoing costs to ensure all income and expenses are accounted for
• Contribute to communications and promotions to increase participation and engagement in Wellness Programs
• Liaise with internal and external stakeholders on client needs and feedback
• Assist with reconciliation of payments and client accounts

Qualifications:

• Experience in program coordination, especially in social services or community support
• Strong organisational and planning skills
• Excellent communication and interpersonal abilities
• Ability to work independently and as part of a team
• Proficient in digital communication tools

The Perks

Why work for us? At Newcastle Meals on Wheels, it is important that we source the right person for the job. We value experience, but we also understand that to make a difference in a dynamic space, it takes a person who is not only caring, understanding and compassionate - but also focused, organised and able to fit into well-developed systems and sets of processes to deliver the best quality support services.

• Professional development
• Generous Hourly rate SCHADS Award Level 2
• Salary Sacrifice
• 4 weeks of annual leave
• Dynamic workplace opportunities
• Great cooperative team environment working with staff and volunteers
• Training and support are provided

If you are enthusiastic about coordinating programs that enrich the lives of others and meet the qualifications listed above, we would love to hear from you!

Join us in making a difference through our Wellness Programs and community support initiatives!