Join Our Team at Station Medical Clinic & Cosmetic Express in Chatswood! Immediate Start!

Position: Medical Receptionist

Are you a dedicated professional with a passion for patient care and a knack for administrative tasks? Station Medical Clinic & Cosmetic Express in Chatswood is seeking an experienced Medical Receptionist to become an integral part of our dynamic team. This role is essential in ensuring the smooth operation of our clinic and the delivery of high-quality medical and cosmetic services to our community.

About Us:

Station Medical Clinic is a leading general practice, and Cosmetic Express is a premier cosmetic clinic located in the vibrant heart of Chatswood, New South Wales. Our clinics are committed to providing exceptional medical and cosmetic services, supported by a team of healthcare professionals dedicated to excellence. We pride ourselves on fostering a positive, supportive work environment focused on comprehensive patient care and aesthetic solutions.

Essential Qualifications and Skills:

• Reception Experience: Proven experience as a medical receptionist preferred or in a similar role within a healthcare setting.
• Patient Management: Strong skills in managing patient appointments, records, and inquiries.
• Communication Skills: Excellent verbal and written communication skills to interact effectively with patients and healthcare professionals.
• Attention to Detail: High level of accuracy in data entry and documentation.
• Customer Service Orientation: Strong commitment to providing exceptional service and support to patients.
• Confidentiality and Professionalism: Understanding of patient confidentiality and ethical standards in a healthcare environment.
• Multi-Tasking Ability: Ability to handle multiple tasks efficiently in a fast-paced environment.

Preferred Qualifications and Skills:

• Technological Proficiency: Tech-savvy with the ability to quickly learn and adapt to new technologies and software.
• Medical Software Experience: Familiarity with practice management software (e.g., MedicalDirector, Cliniko) is a plus.
• Online Booking Platforms: Experience with online booking and patient engagement platforms like HotDoc and HealthEngine.
• Google Suite Familiarity: Experience with Google Docs, Google Drive, and Google Sheets.
• Worker’s Compensation Knowledge: Understanding of worker’s compensation and third-party claims is beneficial.

Additional Ideal Traits:

• Strong Problem-Solving Abilities: Quick decision-making and problem-solving skills.
• Flexibility and Adaptability: Ability to adapt to changing circumstances and manage multiple priorities effectively.
• Continuous Improvement Mindset: Commitment to staying updated with best practices in healthcare.

Responsibilities:

• Managing patient records, appointments, and inquiries with a focus on exceptional service.
• Ensuring compliance with healthcare regulations and standards.
• Handling patient and staff inquiries, resolving issues promptly.
• Supporting the clinic team in day-to-day operations.
• Coordinating schedules and assisting in the smooth operation of the clinic.

What We Offer:

• A supportive and friendly team environment where your contribution is valued.
• The chance to make a meaningful difference in the lives of our patients.
• A convenient location in Chatswood, easily accessible by public transport.

If you're ready to take the next step in your career and contribute to a thriving clinic, we want to hear from you! Apply now to join our team!

Casual, potential to go full time.