About the role

We are seeking reliable, experienced Medical Receptionist/ Office Administrator to join the team at Sapphire Family Medical Practice in the Sydney Eastern Suburbs. This position is approximately 26 hrs per week including every Saturdays (8-1pm) . This role is responsible for providing exceptional customer service and administrative support to our busy medical practice.

What you'll be doing

• Greeting and welcoming patients in a friendly and professional manner
• Efficiently managing patient bookings, enquiries and records
• Assisting with the coordination of appointments, referrals and test results
• Providing administrative support to the medical team, including invoicing, scanning , answering calls , assistIng practice manager with accreditation.
• Maintaining the practice's inventory and supplies
• Processing payments and managing the medical practice's finances
• Ensuring compliance with relevant medical and administrative policies and procedures

What we're looking for

• Proven experience as a medical receptionist in a Medical Practice
• Excellent communication and interpersonal skills, with the ability to interact with patients, medical staff and other stakeholders in a professional and empathetic manner
• Strong organisational and time management skills, with the ability to multitask and work in a fast-paced environment
• Proficient in using medical practice management software Best Practice or equivalent and Microsoft Office
• Knowledge of medical software Best Practice or equivalent ,terminology and procedures, as well as relevant regulations and compliance requirements
• A caring and compassionate attitude, with a genuine interest in providing quality healthcare
• Team player who is able to work on their own independently
• must be efficient and able to multitask

What we offer

At Sapphire Family Medical Practice, we are committed to creating a positive and supportive work environment. We offer a competitive salary, ongoing training and development opportunities.

About us

Sapphire Family Medical Practice is a well-established and highly respected medical practice located in the heart of Sydney's Eastern Suburbs. We pride ourselves on providing exceptional patient-centred care and maintaining a friendly and collaborative work culture. Join our dedicated team and be a part of our mission to deliver the best possible healthcare services to our community.

Apply now for this exciting opportunity to become our next Medical Receptionist/ Office Administrator.