Harbour Spine Surgeons is expanding and is excited to offer an opportunity for a motivated casual medical receptionist to join our busy multi practitioner orthopaedic clinic based in St Leonards.

The key requirement of this position is to provide outstanding customer service to our patients and consultants and work closely with our current administrative team. The position would be ideal for a candidate wishing to enter the medical administration industry as a career. The role is based at our St Leonards head office however all of our surgeons travel to multiple other locations and the successful applicant must have a car to travel to other rooms, particularly the Central Coast, to support our wide patient base.

We will provide you with comprehensive training in our software, practice processes and the broader healthcare system and you will be well supported by a warm and friendly, long-standing team with many years’ experience in the practice. Once trained, you will also be given a high degree of autonomy as you may often be the sole staff member in charge of running clinics at offsite locations. The position is a true casual role with flexible hours and variability however there would potentially be an opportunity to step into a more permanent role down the track.

Duties & Responsibilities include:

• Answering telephones
• Running clinics
• Appointment bookings
• Patient & insurer billing
• Maintaining office records

Must haves:

• Warm, friendly and enthusiastic manner
• Professional, reliable and well presented
• Calm disposition with sensitivity to patients
• You must be proactive, show initiative, work collaboratively with other staff members and also be able to work efficiently without supervision
• We are as paperless as possible, you must be comfortable in a digital environment
• Medical reception experience is not required however an interest in healthcare and the desire to assist patients is important
• A car to travel to various locations

We welcome motivated and professional applicants keen to work with patients in busy office and consulting environments.