BENNETTS SERVICES would like to offer a Permanent / Part time position as Office Administrator based at our Cleveland Head Office Branch. This is a very important role as you are not only the first point of contact for our customers but play an integral part in the Internal mechanics of our family run Business.

Position can be both part time (Min 25hrs) and full time (38hrs)

· Answer all incoming calls from Customers, Suppliers and Staff

· Input bookings/amend bookings into the company system (via e-mail or phone)

· Creating and scheduling jobs to the Field Technicians

· Resolve customer enquiries at the first point of contact

· Monitoring contracts

· Processing invoices

· Check weekly Timesheets

· Reconcile Eftpos transactions and payments into the bank

· Various other administrative duties within the company

A fast learner who is ready to take on any challenge with the ability to take initiative
Excellent organisational skills
Be a quick problem solver to last minute changes to the schedule
Time management skills
An energetic and positive person with outstanding customer service skills
Enter data accurately and in a timely manner
Professionalism- Be polite, courteous and respectful at all times
Experience required:

Customer Service Experience in a phone based role preferred
Good administrative and technical skills with the ability to type quickly and accurately while on phone to customers
Proven organizational skills
Demonstrated ability to work under pressure and multitask
Computer literate
The ideal candidate will possess the ability to work independently and as part of a team. Being self-motivated and reliable is imperative. Being highly organised, able to prioritise and being a quick learner are definite qualities that we require for this role. Knowledge and experience in using various aspects of Microsoft Word, Microsoft Excel and Facebook are considered essential. A positive and friendly attitude will see you successful in this role.