Hiring | Showroom Manager – Lucretia Lighting

📍 Location: 419 High St, Prahran VIC 3181
🕒 Work Schedule: 5 days per week (Showroom operates 7 days, rostered shifts)
💰 Salary: $80,000 - $90,000 + Super + Commission

About Us

Lucretia Lighting is a global provider of architectural and decorative lighting solutions, serving both residential and commercial projects. With a commitment to innovation and quality, we offer a wide range of lighting solutions that blend functionality with aesthetics. Our showroom at 419 High St, Melbourne, is dedicated to retail customers, providing expert consultation on complete home lighting design.

Role & Responsibilities

🔹 Retail Showroom Management – Oversee daily operations, ensure the showroom runs efficiently, and maintain a premium shopping experience for retail customers.

🔹 Retail Sales & Home Lighting Design –

• Engage with retail customers to provide whole-home lighting design solutions.
• Offer expert recommendations on chandeliers, pendants, wall lights, downlights, and outdoor lighting.
• Assist customers in selecting the right lighting to match their home style and needs.

🔹 Online Order Management –

• Oversee retail online orders, ensuring a seamless purchasing experience.
• Coordinate with the warehouse and customer service teams for timely order fulfillment.

🔹 Team Leadership & KPI Management –

• Recruit, train, and manage the showroom team to provide high-quality service and achieve sales targets.
• Ensure the team meets and exceeds retail sales KPIs through effective coaching and motivation.
• Schedule and manage showroom staff, ensuring proper coverage throughout the week.

🔹 Stock & Administration –

• Manage showroom samples and ensure all lighting displays are properly maintained.
• Work closely with the warehouse team to track showroom stock availability.

🔹 Customer Service Excellence –

• Handle customer inquiries, provide professional lighting solutions, and resolve any service-related issues.
• Enhance the in-store shopping experience and improve customer satisfaction.

🔹Business Growth & Marketing –

• Data Analysis & Sales Optimization – Track sales data, analyze customer preferences, and refine product recommendations.
• Promotions & Events – Organize showroom promotions and customer experience days to attract more retail clients.
• Social Media Engagement – Support content creation for showroom marketing, including product showcases and customer interactions.

Who We’re Looking For

Experience in retail showroom management (preferably in lighting, home décor, or interior design industries).
Strong leadership & recruitment skills – ability to build and manage a high-performing retail team.
Proven sales experience & KPI management – track record of achieving and exceeding retail sales targets.
Passion for home lighting design – ability to guide customers through full-home lighting solutions.
Knowledge of online sales processes or willingness to learn.
Excellent communication & organizational skills – ability to multitask and manage showroom operations smoothly.

Why Join Us?

Reputable Brand – Established LED lighting retailer with a strong presence in the residential lighting market.
Career Growth – Opportunities for professional development and leadership advancement.
Modern Showroom Environment – Work in a beautifully designed showroom with premium lighting products.
Competitive Salary & Performance Incentives – Attractive remuneration based on experience and KPI achievement.