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Enrolment and Fees Officer

Griffith University
Nathan, QLD
A$77,761-$87,235 p/a + 17% superannuation
Education & Training → Other
Full-time
On-site

Posted 10 days ago


Company Description

  • Continuing (permanent) full time position
  • Brisbane South (Nathan) campus
  • $77,761 - $87,235 per annum + 17% superannuation

Join the Student & Academic Services team which includes Student Connect, Enrolment and Fees, Exams and Timetabling, Graduations, Academic Administration and Academic Governance.

Job Description

Enrolment and Fees supports all the University’s enrolment and fees activities. As an Enrolment and Fees Officer, you will provide functional support to staff and students around all enquiries that are enrolment and fees based. Join a highly supportive and collaborative team with a commitment to delivering high-quality client services.

Perform processes and multiple activities that ensure our students have seamless interactions when it comes to enrolment and fees processes.

Enjoy a fast paced, high-volume role, which will see you thriving if this is your preferred environment.

About you

  • Higher Education experience / exposure, with the ability to understand government legislation, follow policy and carry out complex processes
  • Experience in a Content Management System/Student Management System would be beneficial alongside an interest in learning new skills.
  • Excellent task management, prioritisation and problem-solving abilities.
  • A good knowledge of the MS Office suite, including Excel (intermediate).
  • A strong and high attention to detail and the ability to prioritise you own workload.
  • Flexible and adaptable to quick changes with a willingness to be agile between tasks.
  • A strong team player. You have excellent written and verbal communication skills and enjoy working collaboratively with all stakeholders.

What we can offer
This is a continuing full-time position located at Brisbane South (Nathan). As Griffith is a multi-site University you may be required to work across other locations.

HEW Level 5 salary range $77,761 - $87,235 per annum + 17% superannuation. The total FTE package will be in the range $90,980 - $102,064 per annum.

Additional Information

At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.

How to apply
Please submit your application online and ensure it includes the following:

  • Please provide a cover letter addressing your suitability for the position (not more than 1 page) referring to the About you section and the Position Description.
  • Your current CV/Resume.

Applicants must have unrestricted Australian working rights. And successful candidates may be subject to a criminal history check.

For further information about this role, please contact Amanda Gatzias, Coordinator, Enrolment and Fees, Student Business Services on 3735-7045 or [email protected].

For application queries, please contact the People Services Team on 3735 4011 quoting REF7098X.

Closing date: This position will remain open until filled. All applications must be submitted online and will be reviewed on receipt.


About Griffith University

Southport, QLD, Australia
Education & Training
1001-5000 employees

At Griffith University, we’re doing the things that matter today to create a brighter future for all.

With five campuses across the south-east, Queensland is in our very DNA—but Griffith is a truly global institution, consistently ranked in the top 2% of universities worldwide.

Leading research; Academic excellence; The transformative power of education; No matter your role, a career at Griffith is about all those things. What sets us apart is why they matter and how we achieve them.

Join us at Griffith University, where your career will thrive amidst a community dedicated to fostering excellence, providing unparalleled opportunities, and shaping a brighter future for all.

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