• Academic Support Unit | UniSC Sunshine Coast, Sippy Downs
• Level 5, $80,236 - $90,420 p.a., plus up to 17% employer superannuation
• Full-time (36.25 hrs per week), ongoing appointment

The Opportunity

Join UniSC and play a vital role in supporting Accreditation and Curriculum activities across all schools! You'll coordinate program reviews, manage accreditation submissions, facilitate site visits, and assist with course changes and committee functions. This dynamic role requires strong collaboration with university staff, external accreditation bodies, and Senior Accreditation Officers, as well as a solid understanding of UniSC’s structure, programs, and curriculum processes. If you're detail-oriented and thrive in a fast-paced environment, we’d love to hear from you!

Please note, while this role is primarily based at UniSC's Sunshine Coast campus, occasional travel to other UniSC campuses may be required to support administrative needs. Therefore, flexibility and a current driver's license are essential.

You will

• provide high-level administration support to ensure the efficient coordination of program reviews, external accreditation, course changes and committee support;
• ensure compliance with relevant policy and procedures governing curriculum and accreditation;
• provide essential support to the Team Leader and Senior Accreditation Support Officers with various accreditation and curriculum tasks, ensuring compliance and contributing to the team's overall effectiveness and performance;
• deliver high-quality customer service to support schools with accreditation and curriculum, ensuring an outstanding customer experience aligned with the University's strategic imperatives; and
• enhance processes using a continuous improvement and best practice ethos.

About you

You are an experienced administrative professional with a strong customer focus, skilled at handling telephone, email, and in-person enquiries with professionalism and efficiency. Your excellent stakeholder engagement skills enable you to liaise effectively with diverse internal and external contacts, ensuring seamless communication and collaboration. With a keen ability to interpret and apply policies and procedures, you provide valuable administrative support, including committee coordination, agenda preparation, document distribution, and follow-ups. Your advanced organisational and interpersonal skills allow you to manage multiple tasks and competing deadlines with ease, working both independently and as a proactive team member in a fast-paced environment.

You will possess:

• completion of a degree, or an equivalent combination of relevant experience and / or education or training;
• effective verbal and written communication skills, particularly in relation to explaining administrative requirements and processes effectively and preparing clear and concise written materials;
• committee support skills such as preparing agendas, distributing papers, and ensuring further action and follow up;
• excellent computer literacy including the ability to use the Microsoft 365 cloud-powered productivity platform that incorporates a suite of apps and services, comprising of Microsoft Teams, Word, Excel, PowerPoint, Outlook, SharePoint, Onenote and Onedrive, with the ability to learn new systems/packages/processes quickly and effectively;
• demonstrated experience maintaining confidentiality, handling sensitive matters discreetly, exercising good judgement, taking initiative and problem solving; and
• flexibility and resilience to change in times of uncertainty.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at [email protected] or call +61 7 5430 2830.

Position Description: 493087 - Accreditation Support Officer.pdf

UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.

All applications must be lodged through our website.

Applications for this position close midnight, Sunday 16 March 2025.

Your completed application must include:

• a resume, and a response to selection criteria. Noting that within the application form, we will request a statement addressing each of the selection criteria contained within the position description.

Further information regarding how to prepare your application is available on our website: Join our team

UniSC does not accept unsolicited applications. For agency inquiries, contact [email protected]

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life

Have questions or want to know more? For a confidential discussion, please contact:

Michelle Marie-Lillian
Team Leader, School Accreditation Support
Telephone: 07 5456 3885
Email: [email protected]

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 26 research fields ranked at or above world standard according to the Excellence in Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.

We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.