Overview

We are currently looking for a Medical Receptionist to join our reception team in our busy West End Dermatology clinic 3 days a week on a part-time basis.

As a not-for-profit organisation you also have the benefit of receiving up to $15,900 of your income tax free.

The roles and responsibilities include but are not limited to:

• Welcoming patients and visitors to our practice
• Incoming calls
• Patient arrival check-in and departure
• Billing of consultations and minor procedures
• Appointment booking and record management.
• Task and email management
• Data entry
• Appointment confirmation and ensuring appropriate patient forms are provided
• Auditing the diary for the week ahead
• Recalls
• Liaise with consultants, registrars, external stakeholders and your fellow admin team to ensure the smooth running of the practice
• Open and close processes
  

Required Qualifications:

• Experience as a medical receptionist.
• Genie medical software experience
• Ability to take direction and work to a checklist
• Ability to adapt to the dynamic environment of a specialist practice
• Strong communication skills, both verbal and written, customer service skills and the ability to prioritise while handling multiple tasks is required.
• Knowledge of DVA, Medicare and ADF billing (highly desired but not essential)
• Attention to detail and a high level of accuracy
• Ability to work within a team-focused environment
• Exemplary telephone manner
• A proactive patient-focused attitude

About us

The Queensland Institute of Dermatology (QIDerm) is a not-for-profit organisation committed to providing outstanding dermatology services to the general community.

We recognise that patients are our most important asset, and we are committed to providing them with compassionate health care in a technologically advanced environment.

As a teaching institute, QIDerm provides education in medical dermatology and contributes to the development of future dermatologists in association with the Australasian College of Dermatologists.

Our medical team of 16 Dermatologist, 4 Registrars, 3 Clinical Assistants and 4 Nurses provide medical and surgical dermatology services to private, DVA and ADF patients.

We are a supportive, happy and focused team of professionals that make coming to work a pleasure.