Join Our Team at Solutions with Food and Mont Health!

Location: Wavell Heights
Position: Medical Receptionist (Part-Time: Monday to Wednesday)

We are seeking an experienced and professional medical receptionist to join our dynamic team. This role is ideal for someone with a background in medical or allied health reception, looking to contribute their expertise to a progressive, multidisciplinary healthcare practice.

If you excel in patient care, administration, and front-desk operations, we would love to hear from you!

About Us

We are a progressive healthcare provider specialising in nutrition and general medicine, working as part of a multidisciplinary team that includes:
- Solutions with Food (Dietitian Services)
- Mont Health (Medical Services)
- IntuitWorks (Rehabilitation Services)

Our mission is to deliver high-quality, patient-centered care in a collaborative and supportive environment.

What We Value

• Professionalism: We uphold the highest standards of patient care and confidentiality.
• Reliability: Integrity, dependability, and strong leadership in front-desk operations.
• Connection: Building meaningful relationships with patients and colleagues.

What We Offer

✔ Stable Part-Time Role: Monday to Wednesday.
✔ Supportive Team: Work within a friendly and professional healthcare environment.
✔ Growth Opportunities: Further develop your skills in medical administration.

Key Responsibilities

📅 Patient Interaction & Scheduling:

• Greet patients in a professional and welcoming manner.
• Manage appointment scheduling and patient inquiries.

📝 Administrative Duties:

• Maintain accurate patient records and handle billing and correspondence.
• Ensure patient confidentiality and data security.

📞 Communication Coordination:

• Act as the primary point of contact between patients and healthcare professionals.
• Relay messages efficiently and ensure effective coordination.

🏥 Practice Operations:

• Oversee the day-to-day management of the reception area.
• Maintain office supplies and coordinate equipment servicing.

💡 Customer Service Excellence:

• Address patient concerns promptly and professionally.
• Ensure a smooth and positive experience for all visitors.

Who You Are

• Experienced in medical or allied health reception (minimum 1 year preferred).
• Proficient in medical administration, scheduling, and front-desk operations.
• Skilled in multi-tasking, problem-solving, and maintaining confidentiality.
• A strong communicator with excellent phone and computer skills.
• Adaptable, reliable, and able to work independently and within a team.

The Benefits

• Work in a private-owned, patient-focused practice.
• Enjoy a supportive and inclusive team culture.
• Opportunities for professional development.

Immediate Start Available!

How to Apply

Send your application to Julie Gilbert at [email protected], including:
1. A cover letter tailored to this role.
2. Your current CV.
3. Contact details for two professional referees.

Take the next step in your career with us!