About Us

Mornington Peninsula Shire is Victoria's destination municipality, characterised by unique townships, highly productive agriculture, world renowned landscapes, tourist regions, and areas of national and international conservation significance within a vital Green Wedge.

The Shire is responsible for a broad range of infrastructure and community services that support the wellbeing and prosperity of our diverse community. With approximately 1,000 employees, it is a busy and vibrant workplace.

What’s on Offer

• Work Life Balance – We offer a hybrid working model, flexible working arrangements and generous leave provisions.
• Culture – Positive, fun and inclusive work environment that is underpinned by our core values which are integral to everything we do. These are Integrity, Openness, Courage, Respect, and Excellence.
• Security– Permanent part-time role (3 days), based in the Mornington office. Band 4 - $71,364 per annum pro-rata (excl. super).
• Career – Opportunity to grow and develop with excellent learning and development opportunities.

About the Role

The position provides administrative support to the Infringement Review team to process a broad range of written or verbal customer enquiries. The Infringement Review Administration Officer ensures timely processing of all correspondence related to requests to review Council infringements as well as the management of Customer phone call enquiries or in person enquiries on behalf to the team.

Reporting to the Infringement Oversight Officer, the core responsibilities include:

• Prepare correspondence related to infringement review requests, payment arrangements, customer phone enquires and phone payments and occasional counter enquiries from customers.
• Ensure that correspondence is processed in accordance with the legislative requirements and statutory time frames associated with infringements in accordance with the Infringements Act 2006 and the Infringement Regulations 2016.
• Research, assess and respond to customer queries within corporate and legal timelines.
• Process and maintain data within the Shire’s corporate systems.

About You

• Demonstrated experience in providing professional administrative services; preferably in enforcement functions.
• Ability to solve problems using policies and procedures with guidance.
• Experience in MS Office products and Information Management Systems software programs.
• Experience in Local Government or other complex organisations is desirable.

How to Apply

If this role sounds like you, click 'Apply'.

The Mornington Peninsula Shire is committed to creating a diverse and safe environment. We are proud to be an equal opportunity and Child Safe employer. We encourage applications from First Nations people, culturally and linguistically diverse people, people with disabilities, neurodiverse people, and people of all genders, sexualities and age groups.

Mornington Peninsula Shire undertakes a variety of employment screening checks. This includes employment references, Working with Children Checks and Nationally Coordinated Criminal History Check (NCCHC).

Applicants must have valid Australian work rights.

For further information about the role, you can download the Position Description by clicking 'Apply'. For a confidential discussion about this opportunity, please contact: Joanne Burrett, Infringement Oversight Officer, ph. 5950 1831.

Applications Close: ongoing.