Company Overview

Good Sammy is a for-purpose organisation creating employment opportunities for people with disability. We’ve been around since 1958 and we have a workforce of over 800 individuals, with almost 50% who identify as having disability.

Our efforts to make a difference extend beyond the workplace. Good Sammy is a driving force in sustainability, keeping nearly 7 million kilograms of used goods out of landfills annually. Our operations span various social enterprises, each contributing to our greater purpose.

We pride ourself on being inclusive and know our people are our greatest asset.

Our values drive our initiatives and culture.

Brave - Have the courage to explore all possibilities

Good - Do the right thing, the right way, always. Help you be your best.

Safe - Be aware, speak up, stay safe. Make your safety our priority.

Empowered - Respect everyone's voice. Do it with you.

Your Impact:

As a full time Store Manager, you will play a key role;

• Deliver sales and store contribution budgets as set on a financial year basis.
• Develop a cohesive and effective team.
• Ensure all efforts are made to create a safe and welcoming environment for staff and customers.
• Ensure compliance to Good Sammy marketing, branding, POS and pricing policies.
• Manage stock, donations and inventory to achieve best results for customers.
• Ensure donation access and availability is maintained at all times.
• Support and supervise Participants and volunteers.
• Provide training and development opportunities for all staff.

What you'll do:

• Manage the day-to-day running of the store.
• Ensure employee work goals and training requirements are understood and serviced.
• Support and supervise Participants in their daily tasks and help them to achieve their employment goals.
• Manage fortnightly roster to enable maximum supported employment hours are achieved, in line with company guidelines.
• Develop annual store business plan and track progress with Cluster Managers.
• Identify opportunities for increased sales and improved customer service
• Ensure a safe, accessible and healthy working culture is maintained at all times
• Provide leadership, support and training to all staff members
• Proactively manage stock selection, ordering frequency, stock rotation, sales, promotions, recruitment, pricing, merchandising, Gold Seal selection, local area marketing, timesheets, rostering, store presentation, waste management, information technology, recycling.
• Monitor and motivate staff members to work as a team to achieve retail aims. Engage in performance improvement when appropriate and with assistance from Good Sammy People and Culture Team.
• Ensure Good Sammy's policies and procedures are implemented and maintained.
• Contribute to the setting of sales budgets.

What you'll bring:

• Supervisory experience and an understanding of training methods.
• Highly developed interpersonal skills.
• Able to work alone and as part of a team.
• Good written and verbal communication skills.
• Knowledge of Customer Service Standards.
• A can do, solutions driven, positive attitude.

What we can offer you:

• Generous not-for-profit tax-free benefits up to $15,900 per annum, to increase your take home pay.
• Private health insurance discounts.
• Free, confidential counselling services through our Employee Assistance Program.
• Staff discount at all Good Sammy stores.
• Comprehensive orientation program including an onsite tour.