Who We Are

Birdeye is a global, high-growth software company with over 1,000 employees spanning Sydney, Melbourne, London, San Francisco, Dallas, India, and the Philippines. Fueled by investment from Silicon Valley’s top venture capital firms, we’re fast approaching one of the most anticipated IPOs in recent years. Trusted by more than 170,000 businesses worldwide, our platform is essential for driving business growth, recognized by G2 as the #1 global leader in both product and service categories for 5 consecutive years.

ʟᴀꜱᴛ ʏᴇᴀʀ ᴍᴀʀᴋᴇᴅ ᴀ ᴍᴏɴᴜᴍᴇɴᴛᴀʟ ᴄʜᴀᴘᴛᴇʀ ɪɴ ᴏᴜʀ ᴊᴏᴜʀɴᴇʏ:

• 🚀 Surpassed $100M in annual recurring revenue (ARR)

• 🇬🇧 Expanded into the UK

• 🤝 Completed a strategic acquisition

• 💡 Introduced several innovative solutions

Our relentless pursuit of excellence has earned us Top 25 SaaS company honors, multiple 1st place rankings at G2 summits, and certification as a Great Place to Work.

Why Join Us?

At Birdeye, we’re reshaping how businesses build their reputation and manage customer experience in an increasingly digital world. The market opportunity for Reputation Management and Customer Experience software is over $10B+ in the US alone and even greater globally—nearly every business can benefit from our platform!

We’re looking for a driven Account Executive to join our Small Business segment. If you thrive in high-energy sales environments and are ready to take on the challenge of driving growth while building strong client relationships, this is your chance to be part of a winning team.

What You’ll Do: A Day in the Life

As an Account Executive in our Small Business segment, you’ll:

• Prospect & Lead Generation: Take ownership of your sales pipeline by researching potential clients, generating leads through outbound cold calling, and leveraging support from inbound leads.

• Client Engagement & Sales: Conduct tailored product demos via screen shares, understand client needs, and close deals to drive business growth.

• Client Success: Partner with our onboarding teams to ensure new clients maximize our platform’s benefits and achieve outstanding results.

This is a full-cycle sales role rewarding a competitive, consultative sales approach—ideal for someone who loves taking ownership and driving results.

Your Growth Path

We believe in nurturing talent from within. This role has a clear progression pathway into our mid-market, commercial, and channel sales teams, offering ample opportunities to accelerate your career.

What’s In It for You?

• Base Salary $84k-$95k plus Super

• On-Target Earnings: $140,000-$160,000 OTE (commissions paid monthly)

• Career Growth: Fast-track promotion structure based on merit—giving you control over your career trajectory

• Culture: Regular social activities, plus a 4 pm Friday finish (with drinks from 3:30 pm!)

• Support: Strong internal digital marketing team to generate leads and boost your sales efforts

• Perks: Paid parental leave, discounted gym membership, health insurance, and an annual MVP trip for top performers

What You’ll Bring

• Proven track record of high-volume sales experience (B2B or B2C), ideally with 2-3 years of outbound cold calling experience.

• At least 2 years of B2B SaaS & Closing experience with a demonstrated success in product demos and meeting/exceeding sales KPIs.

• Strong communication skills, both verbal and written, with the confidence to engage with business owners.

• Self-motivation, organizational skills, and the ability to handle multiple tasks efficiently.

• Familiarity with Google Suite and a competitive mindset to win.

Work Location

Our office is located in Rosebery, Sydney, with the flexibility to work from home two days a week.

Diversity & Inclusion

At Birdeye, we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that different perspectives drive innovation, and we actively strive to cultivate a workplace where everyone feels empowered to contribute and succeed.

Ready to Make Your Mark?

If this sounds like the opportunity you’ve been waiting for, we want to hear from you! Tell us why you’re the perfect fit for Birdeye, and we’ll be in touch to schedule interviews with candidates who share our drive and ambition. Apply today to join a team that’s redefining customer experience in a digital world!

For further info;

Recruiter

Stephen Revins

[email protected]

Connect via LinkedIn