Ready to Make a Real Impact?

At O’Connells OBM, we’re more than an accounting firm - we’re a team dedicated to using business as a force for good. Join one of Australia’s most innovative workplaces as a Client Service & Administration Coordinator, and help us better the lives of those we work for and with.

This varied, hands-on role is ideal for a motivated and highly organised self-starter who thrives in a fast-paced, collaborative environment.

About the Role

As our Client Service & Administration Coordinator, you’ll play a key role in supporting our progressive accounting and advisory practice.

Client-Focused Responsibilities:

• Assist with accounting administration duties, including liaising with clients, managing information requests, and preparing reporting packs.
• Communicate with the ATO and ASIC via online platforms and phone.
• Manage company secretarial tasks, including document preparation, lodgements, and record maintenance.
• Monitor tax return lodgements and assist with workflow management.
• Assist in generating proposals, fixed price agreement renewals, WIP management, and invoicing.

Administrative Responsibilities:

• Greet clients and answer phones with professionalism and warmth.
• Manage mail, emails, and meeting logistics (agendas, minutes, action items).
• Organise events, from internal team sessions to external client functions.
• Maintain client databases, onboard new clients, and oversee occasional client offboarding.
• Oversee office management, including supplies, tidiness, and meeting rooms.
• Take on ad hoc tasks and special projects for the Director, Practice Manager, and Marketing Manager.

What We’re Looking For

You’ll thrive in this role if you:

• Have experience in administration, ideally in an accounting or financial services firm.
• Possess strong communication skills, both written and verbal, and can liaise confidently with a range of stakeholders.
• Are detail-oriented with a focus on accuracy and turnaround time.
• Demonstrate proven organisational skills and excel at managing competing priorities.
• Are highly adaptable and thrive in a fast-paced, evolving environment.
• Have well-developed skills in Microsoft Office (Word, Excel, PowerPoint).
• (Desirable) Are familiar with Xero Practice Manager, FYI, CAS360, Ignition, or ATOmate.

Why Join Us?

• A Collaborative Culture: Join an energetic, friendly team where your voice matters.
• Recognition and Purpose: As a Certified B-Corporation and a “Best for Workers” awardee, we’re committed to creating a positive impact for our clients, community, and team.
• Flexibility That Works: Work primarily in-office between 9 am and 4 pm, with flexibility to support your needs.
• Opportunities for Growth: Contribute to process improvements, gain exposure to innovative practices, and be part of a firm that values your input and initiative.

Ready to Join Us?

If you’re looking for a dynamic, supportive workplace where you can grow your career while making an impact, we’d love to hear from you.

Please upload your resume with a brief covering letter (no more than 3 paragraphs) including a personal story or example that demonstrates how you align with our company’s core values of Care, Curiosity, and Connection.

At O’Connells OBM, we celebrate diversity and create a workplace where everyone feels welcome. We are proud to be an equal-opportunity employer.