Client Services Coordinator – Sunshine Coast

Are you an organised and detail-oriented professional who thrives in a client-facing role? Join HTA’s growing Sunshine Coast team as a Client Services Coordinator and play a key role in delivering exceptional service to our clients.

About the Role:

As the first point of contact for our clients, you’ll ensure a seamless client experience while managing essential office and administrative functions. Your responsibilities will include:

• Client Engagement: Greet clients, answer calls, and handle inquiries with professionalism.
• Office Administration: Process mail, manage office supplies, and oversee document collation and management.
• Billing: Assist with invoicing and WIP management.
• Client Support: Request information, prepare proposals, and ensure client records remain up to date.
• Onboarding & Exiting: Manage client transitions to maintain smooth business operations.

Why Join HTA?

At HTA, we believe that a great workplace fosters both professional and personal growth. Here’s what you can expect when you join our team:

✅ Supportive & Collaborative Team Culture – Be part of a friendly and inclusive environment where your contributions are valued. We believe in teamwork, open communication, and celebrating success together.

✅ Career Growth & Development – We invest in our people by offering ongoing training, mentorship, and career progression opportunities. Whether you want to refine your skills or take on new challenges, we’ll support your journey.

✅ Exciting Expansion Opportunity – As we grow our presence on the Sunshine Coast, you’ll be joining at an exciting time with the chance to help shape the office’s future.

✅ Engaging Workplace Experience – We value our team’s wellbeing and regularly host team events, lunches, and activities to create a positive and enjoyable work environment.

✅ A Rewarding Career – Enjoy a role where your efforts make a real impact every day.

What We’re Looking For:

• Strong communication and organisational skills
• A client-focused approach with a friendly and professional demeanour
• Ability to multitask and work efficiently in a fast-paced environment
• Experience in a similar role within professional services (preferred)
• Proficiency in Microsoft Office and an aptitude for learning new systems

This is an in-office role based on the Sunshine Coast.

If you’re ready to bring your skills to a firm that values teamwork, client service, and professional growth, we’d love to hear from you!

Apply now and be part of HTA’s exciting Sunshine Coast expansion!