About Us

Waterfind is a leading water management company, providing innovative solutions to help our clients navigate the complex water market. We specialise in water trading, strategic market operations, and delivering high-value client services. We are committed to driving positive change in the water industry.

As part of our commitment to industry excellence, we are seeking an experienced Commercial Manager - Operations to lead our sales, marketing, and market operations teams.

Key Responsibilities

As the Commercial Manager - Operations, you will play a key role in ensuring the seamless execution of sales and market operations while driving strategic growth initiatives. Reporting to the General Manager, you will be responsible for:

Operational Leadership

• Leading and managing the Sales and Market Operations Teams to drive performance and efficiency.
• Setting, managing and monitoring KPIs to ensure alignment with business goals.
• Overseeing and reporting on the Annual Sales and Marketing Plans to meet key objectives.
• Developing and implementing training programs to enhance team capabilities, including compliance with trading rules and CRM best practices.
• Ensuring full regulatory compliance, including adherence to Waterfind’s Quality Management System and government regulations.

Strategic Leadership

• Acting as a key liaison for high-value clients, ensuring strong relationships and tailored service delivery.
• Establishing strategic partnerships with agribusinesses and other stakeholders to unlock new market opportunities.
• Contributing to executive planning and decision-making, including identifying expansion and innovation opportunities.
• Supporting consultancy and special projects to align with corporate objectives.
• Representing Waterfind in industry forums, advocating for market growth and policy improvements.
• Leading initiatives to enhance client engagement, marketing campaigns, and brand positioning.

What Success Looks Like

• High performing and collaborative teams, achieving organisational KPIs.
• Increased client satisfaction and retention, with strong relationships in the sector.
• Effective execution of the Annual Sales & Marketing plans, driving growth.
• Strategic partnerships that foster business expansion and industry influence.
• Continuous contribution to the company’s Strategic Plan, strengthening Waterfind’s market leadership.
• Compliance with all regulatory obligations.

About You

Qualifications & Experience

• Tertiary qualification in Business, or Agribusiness, or a related field.
• Proven experience leading a sales-related team.
• Proven experience in strategic leadership, operations, and stakeholder engagement within agribusiness or water management, highly regarded.
• Demonstrated ability to manage multidisciplinary teams and drive performance.
• Experience in market activation and business growth strategies.

Key Competencies

• Strong commercial acumen and the ability to anticipate market trends.
• Excellent leadership, coaching, and team development skills, particulalry in a sales-focused environment.
• Ability to build strong client and stakeholder relationships.
• Decisive and action-oriented, with a strategic mindset.
• High level of self-management, integrity, and adaptability.