About the role

We have an exciting opportunity for an experienced Customer Service - Administration Assistant to join our dynamic team at Statewide Home Health Care in Moorabbin, VIC. In this full-time role, you will provide essential administrative and customer service support to ensure the smooth running of our operations.

What you'll be doing

• Providing exceptional customer service to clients and other stakeholders, handling enquiries and resolving issues in a timely and professional manner
• Performing a range of administrative duties such as data entry, filing, scheduling appointments, and managing correspondence
• Supporting the team with general office tasks and contributing to the overall efficiency of the office
• Collaborating with colleagues across the organisation to ensure a cohesive and coordinated approach

What we're looking for

• Proven experience in a similar customer service or administrative role, ideally within the healthcare or social services sector
• Excellent communication and interpersonal skills, with the ability to liaise effectively with clients and colleagues
• Strong organisational and time management skills, with the ability to prioritise tasks and work efficiently under pressure
• Proficient in using Microsoft Office suite, including Word, Excel, and Outlook
• A keen eye for detail and a commitment to maintaining accurate records and data
• A friendly, professional, and customer-focused attitude

What we offer

At Statewide Home Health Care, we are dedicated to supporting our employees and providing a positive work environment. In this role, you can expect:

• Competitive salary and benefits package
• Opportunities for professional development and career advancement
• A collaborative and supportive team culture

About us

Statewide Home Health Care is a leading provider of rehabilitation and mobility equipment, dedicated to supporting individuals and families in their communities. With a reputation for excellence and a commitment to innovation, we are constantly striving to improve the quality of life for our clients. Join our team and be a part of our mission to deliver exceptional care and support.

Apply now