Customer Service & Admin Assistant – Car Dealership Service Centre

Location: Gibbons Automotive, 2325 Albany Highway Gosnells WA 6110
Full-Time | On-Site

Are you an organised and customer-focused professional with a knack for multitasking? Do you thrive in a fast-paced environment and enjoy delivering top-notch service? If so, we want you to join our team!

About the Role

We are looking for a Customer Service & Admin Assistant to support our Service Advisors in our busy dealership service centre. This role is perfect for someone who is highly organised, well-spoken, and confident in handling both customer interactions and administrative tasks.

Key Responsibilities

✅ Assist Service Advisors in managing customer bookings and inquiries
✅ Provide exceptional customer service via phone, email, and in person
✅ Handle administrative duties, including data entry and document management
✅ Liaise with the workshop team to ensure smooth service operations
✅ Maintain accurate records and ensure compliance with company processes

What We’re Looking For

🔹 Strong organisational skills and attention to detail
🔹 Excellent written and verbal communication skills
🔹 Proficiency in computer systems and dealership software (or willingness to learn)
🔹 Ability to work efficiently in a fast-paced environment
🔹 A customer-first mindset with a professional and friendly attitude

Why Join Us?

Be part of a reputable dealership with a strong customer focus
Career growth opportunities in the automotive industry
Supportive and dynamic team environment
Competitive salary and benefits package

If you have the skills and passion for delivering excellent customer service while keeping things running smoothly behind the scenes, we’d love to hear from you!

Apply now by sending your CV and a short cover letter to [email protected]