The Branch Manager is responsible for overseeing the daily operations of the branch, ensuring the achievement of sales targets, and maintaining high levels of customer satisfaction. They are tasked with managing staff, developing & deploying business strategies, and fostering a productive and positive work environment.

• Implement business strategies to achieve growth & profitability.

• Monitoring agreed sales targets for the branch.

• Managing and leading a team and providing training and support.

• Identify and develop new business and manage Key Accounts.

• Ensuring excellent customer service and addressing any customer concerns or complaints.

• Ensuring that the company has the adequate and suitable resources to complete its activities.

• Maintaining compliance with company policies, procedures, and regulatory requirements.

• Overall responsibility and authority for branch maintenance of the quality system, including advising senior management on the performance of the system and conducting training in quality & safety awareness.