About Somerville Community Services

Somerville is a for-purpose, community based organisation in the Northern Territory providing high quality services to support people with disabilities, their families and carers. We are a specialist disability service organisation known for our high-quality care that has been supporting Territorians for over 50 years. Our services and support make a difference to Territorians by helping them to live the life they want to live.

We are looking for a highly motivated and enthusiastic person with a ‘can do’ attitude to join our family friendly, vibrant and dynamic team.

About the role

The Workforce & Rostering Coordinator ensures efficient staff allocation to meet participant needs while maintaining compliance with workforce regulations and best practice rostering. This role involves developing and managing roster templates, staff scheduling, and shift allocations to support effective workforce deployment.

Key responsibilities include managing unplanned absences and leave coverage, optimising casual workforce utilisation, and collaborating with HR, Payroll, and operational teams to support sustainable workforce planning. The role also contributes to process improvements, workforce data analysis, and compliance monitoring, ensuring a responsive and engaged staffing pool that meets service delivery needs.

View the Position Description here: https://somerville.org.au/careers/

Essential criteria

1. Proven experience in workforce coordination and rostering for a diverse, multi-site, and shift-based workforce, ideally within a 24/7 service environment.
2. Comprehensive understanding of workforce scheduling principles, including compliance with relevant industrial instruments and employment legislation.
3. Proficiency in rostering software and Microsoft Office programs, with the ability to learn and implement new systems efficiently.
4. Excellent communication, negotiation, and influencing skills, with the ability to liaise effectively with staff and stakeholders to resolve rostering challenges.
5. High-level organisational and time management skills, with the ability to prioritise tasks, manage competing demands, and meet deadlines in a dynamic environment.
6. Strong problem-solving and decision-making skills, with the ability to respond to changing workforce needs, resolve shift vacancies, and manage unplanned absences while ensuring service continuity.
7. Ability to collect, analyse, and report on workforce data, including rostering patterns, shift coverage, overtime trends, and staff utilisation, to support informed decision-making and workforce planning

Highly desirable

1. Experience working in disability, aged care, or community services, particularly within the NDIS.
2. Knowledge of the SCHADS Award, including rostering entitlements such as shift penalties, rest breaks, broken shifts, and overtime provisions.
3. Demonstrated ability to work within a culturally diverse environment, showing awareness and sensitivity towards different backgrounds and perspectives.

Culture and benefits

• 5 weeks annual leave
• Salary packaging benefits to receive up to $15,900 of your salary tax-free
• Paid parental leave
• A focus on employee well-being, with regular supervision opportunities
• Access to training and professional development opportunities
• An Employee Assistance Program offering free and confidential counselling and support

How to apply

If you are interested in this opportunity, please provide a cover letter addressing the role requirements, and submit your resume.

For any enquiries, please contact Rell Werner – Recruitment Coordinator 08 8920 4100.

Please note, applications will be reviewed and shortlisted on application, please do not wait to apply.

Somerville is an equal opportunity employer providing a smoke free environment and is committed to the safety and wellbeing of vulnerable people. Aboriginal & Torres Strait Islander candidates are encouraged to apply.

No recruitment agencies please.