Customer Service Inbound - Marsden Park - $58K + 12.5% Super
Active Recruitment Pty Ltd
Posted 22 days ago
Do you love helping people, solving problems, and making a positive impact? If so, we have the perfect role for YOU!
We’re looking for Customer Service Superstars to join this organisation's outstanding inbound team and provide top-notch support to their valued customers. Whether you’re handling phone calls, emails, chats, or social media enquiries – every interaction is an opportunity to make someone’s day!
What You'll Be Doing:
- Assisting customers with product concerns and service inquiries across multiple platforms – from calls to chats, and everything in between
- Deliver exceptional experiences by resolving issues efficiently and professionally, leaving customers smiling every time
- Become a product expert – know your stuff inside and out, and keep up with the latest updates and features
- Keep things organised – document work carefully and accurately to ensure smooth and timely follow-ups
- Work well with others – be a team player who shares ideas, helps, and collaborates to achieve common goals
We’re Looking for Someone Who:
- Has a High School Diploma or a relevant Tertiary qualification
- Is eager to learn and develop product knowledge
- Brings excellent customer service skills with a friendly and professional approach
- Has outstanding communication skills – written, verbal, and interpersonal
- Can troubleshoot and problem-solve like a pro
- Is dependable and punctual – your schedule is key!
- Is tech-savvy and able to navigate multiple screens like a pro
Why You'll Love This Job:
- Team Environment: Work with amazing people who are all about collaboration and success
- Room to Grow: Gain valuable skills and product knowledge that can take your career to the next level
- Job Stability: Enjoy a reliable and consistent schedule with opportunities for advancement
- Make a Difference: Every customer interaction is an opportunity to brighten someone's day and help them get the best out of the products and services provided
Ready to make a difference? Apply now and be part of a company that values its people, its customers, and its success. Grow together with this incredible organisation!
Don’t Miss Out! - Apply Today!
About Active Recruitment Pty Ltd
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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