Logo for All Rounder/ Customer Service - Campervan Rentals

All Rounder/ Customer Service - Campervan Rentals

Travellers AutoBarn
Cairns, QLD
A$55,000-$61,000 p/a
Hospitality & Tourism → Front Office & Guest Services
Full-time
On-site

Posted 27 days ago


$55,000 Base Salary + Super + $500 per month at-risk Performance Bonus + Uncapped Monthly Sales Commission

To start immediately

Travellers Autobarn is looking for an All-Rounder to assist our Cairns branch manager prepare and hire campervans to our International and National customers for their Australian Road Trip. Are you a skilled and confident individual with a passion for maintaining and performing minor repairs on vehicles and campervans? Are you passionate about customer service and motivated to give our customers a great start into their holidays? We are seeking a motivated team member to join our dynamic workforce who is keen to get their hands on the tools and is confident with customer service. A love of travel and handyman skills will be highly regarded.

This position is preferably suited for a local Cairns based / AU resident.

Position Responsibilities:

  • Front end customer Service.
  • Proficient literacy skills and a willingness to learn.
  • Opening and closing rental contracts including cross-selling appropriate add-ons.
  • Providing customers with vehicle demonstrations.
  • Previous experience with MS Office is desirable.
  • Performing campervan maintenance, safety checks and non-mechanical repairs is an everyday task
  • Working both independently and as part of a team with precision and attention to detail.
  • Quality checking vehicles are clean and ready for hire.

Position Requirements:

  • Must have a valid manual driver's license and excellent driving record.
  • Must have authorisation to work in Australia.
  • Can provide clear police record.
  • No official qualification required. Experience with customer service and / or performing minor repairs. This position is both hands on and customer service.

Location: 123 Bunda St Portsmith 4870 Cairns

Opening hours: Monday – Friday 9 - 5pm, Saturday 9 - 1pm


About Travellers AutoBarn

Hendra, QLD, Australia

Travellers Autobarn opened in Sydney in late 1993, at a time when there were already a number of dealers selling cars to backpackers. However, these businesses were car dealerships first and foremost, and did not really understand the needs of travellers. From the outset, Travellers Autobarn focused entirely on these special needs. As ex-backpackers, all of us decided to provide the kind of service we would expect ourselves. What you see today is the result. None of the car dealers that were selling to backpackers in 1993 still exist today!

Travellers Autobarn knows Australia inside out – it’s our home! We also know cars and love our job. Basically, the idea of travelling around Australia by bus is simply out of the question. For most Aussies, not just the adventurous ones, but students, families and retirees, the only way to see Australia is by car.

Source: this is an extract from the company’s own website.

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