We’re on the lookout for a Full-Time Administration Officer / Project Scheduler to join our family-run flooring company! This role is all about keeping our projects running smoothly. You’ll be at the heart of operations—coordinating with clients, supporting our site teams, and making sure everything is where it needs to be, when it needs to be. If you’re highly organised, enjoy a bit of variety in your workday, and love being part of a supportive team, we’d love to hear from you!

Your Day-to-Day:

• Answering and directing incoming calls and responding to email inquiries
• Scheduling projects and coordinating with clients, suppliers, and our on-site teams
• Ordering products and materials needed for projects and managing supplier relationships
• Invoicing and ensuring payments are received on time
• Preparing project documentation, including contracts, site-specific SWMS, and Home Warranty Insurance, before work begins on-site
• Supporting the sales team, including following up on leads and assisting with quotes
• Improving efficiency by creating and updating operational processes
• Keeping our Job Management System (ServiceM8) up to date
• Performing general administrative tasks to support our day-to-day operations

What You’ll Bring to the Team:

• A friendly attitude with strong communication skills
• Excellent organisational and multitasking abilities
• Proven experience in sales support, lead follow-up, and customer service
• Confident and proficient in using ServiceM8
• A solid background in administration, scheduling, and ideally the construction/trade industry.

Why You’ll Love Working with Us:

• Full-time role in a supportive and friendly work environment
• Competitive pay and job stability
• Opportunities to learn, grow, and make a real impact on our sales and operational success
• Be part of a collaborative team where your contributions are valued

If you’re organised, love working with people, and want to play a key role in a growing business, we’d love to hear from you! Apply now via SEEK or email your cover letter and resume to [email protected].