We are seeking a motivated, customer focused, front desk co-ordinator to join our dynamic team at Dr John Michalopoulos Dental.

Established in 1996, we are a modern, digitalised practice, with Itero scanner and OPG onsite

Previous experience in this industry is essential. This role will be well suited to a highly organised person who can multitask, pays attention to details, and can prioritise their workflow within a busy practice.

This is a permanent position, Monday to Thursday only. No late nights, Fridays or weekends.

Our practice is conveniently located near train, bus and light rail stations.

Salary is negotiable dependant on experience.

As the first point of contact for our patients, you will be responsible for providing exceptional customer service, representative of our practice values of quality dental care.

Responsibilities:

- Greeting patients and handling all daily reception tasks

- Communicate with laboratories and specialists

- Manage appointments, and patient treatment plans.

- Process payments ( HICAPS)

- Maintain accurate patient records

- Provide support to our practice manager, and clinical team to ensure patient care.

- Adhere to compliance with dental software and systems, all safety and infection control protocols.

- Contribute to marketing ideas and our social media presence

- Order office supplies and stationery

Requirements:

- Minimum 2 years experience in a dental reception role

- Experience as dental assistant, or having clinical knowledge preferred

- Excellent written and verbal communication and interpersonal skills

- Ability to remain calm and work well under pressure

- Proficiency in dental software Dental 4 Windows / Dental 4 Web

- Certificate in Dental Assisting or similar qualification preferred

To apply, email your resume to Anna on [email protected]