This growing national organisation is well-established in the Northern Territory and are supporting some key client contacts across a diverse range of premises.

They are looking to add an additional Service Administrator / Coordinator to the team.

Permanent Full-time position, working Monday – Friday, you will be dedicated to supporting a single client contract. While predominantly an office-based role, some flexibility for occasional WFH is possible, depending on client demand.

Key Duties

• Overseeing all aspects of the work orders for preventative and reactive work
• Be a first point of contact and support customers by coordinating and scheduling services
• Raise new jobs, allocate work / create daily schedules and coordinate times for attendance with the Technical Service staff, to ensure strict contract obligations are met / exceeded
• Financial support, you will be updating account spend, raising purchase and service orders and processing invoices
• Support the Contract Managers, Supervisors and Technical Service Team

About you

• 3+ years’ experience working in a role as a service administrator / coordinator with some invoicing experience is advantageous
• Strong communication and customer service skills and the ability to ensure strong client and staff relationships and timely service delivery
• Must have strong experience with MS Office and experience using PowerBI and prior workorder management experience on Maximo, SimPro, Pronto or MEX is highly desirable
• Problem-solving, time management and organisational skills and experience