Customer Service Officer
Maroondah City Council
Posted 1 day ago
Customer Service Officer
- Maximum Term Contract - Part Time - 20 hpw until 30 January 2027 - 7 Day Rotating Roster (Must be available evenings and public holidays)
- Salary: $76,573 pa (pro-rata) + super
- Location: Ringwood
Work with us and make a difference
Are you a customer service professional who loves connecting with people and mastering the latest tech? Do you thrive in a fast-paced environment where every day brings something new?
At Maroondah City Council, we’re not just answering calls—we’re shaping the future of local government services and we’re on the lookout for a Customer Service Officers who are enthusiastic, tech-savvy, and ready to make a real impact.
What you’ll be doing:
- Delivering seamless service across multiple communication channels
- Using the latest systems to solve problems and delight customers
- Collaborating with a passionate team that’s all about making a difference
What we’re looking for:
- A natural communicator with a knack for empathy and efficiency
- Someone who thrives in dynamic environments and loves learning new tools
- A team player who’s ready to jump in and contribute
If you’re excited by the idea of helping the community and working with a team that values innovation and heart, we want to hear from you!
As part of our selection process, you may be required to have pre-employment checks. (Psychometric Assessment, CrimCheck and Working with Children Check).
Applications must be submitted online please visit our Careers @ Maroondah www.maroondah.vic.gov.au
For further information please call Nick Doherty, Coordinator Customer Service on Tel: 9298 4650.
Closing Date: Sunday 30 August 2026
About Maroondah City Council
Maroondah City Council was constituted as a new municipality on 15 December 1994. The City of Maroondah is made up of three wards, with each ward represented by three Councillors.
Council elections were held in November 2012 and the new Council will remain in office until the next election in 2016. Councillors elect the Mayor each year to serve as the principal ambassador for the City.
Council recognises and protects the rights, interests and responsibilities of the community, individuals, community sectors and public bodies in the City of Maroondah in accordance with the Charter of Human Rights and Responsibilities.
Source: This is an extract from the company's own website.