Casual Attraction Guide

Looking for a role where no two days are the same? As a Casual Attraction Guide at a leading national cultural venue, you'll be at the heart of creating memorable experiences for every visitor.

What you'll do:

Deliver friendly, professional customer service.

Support and guide visitors through exhibitions and activities.

Work as part of a collaborative, supportive team.

Assist with tours, programs, and general day-to-day operations.

Essential Criteria

1. Demonstrated experience delivering guided tours or educational presentations within a museum, gallery, cultural institution, or similar visitor attraction.
2. Excellent verbal communication and public speaking skills, with the ability to confidently engage individuals and groups of varying ages and backgrounds.
3. Proven ability to deliver exceptional customer service and create a positive visitor experience.
4. Ability to communicate information clearly, answer visitor questions accurately, and adapt presentations to suit different audiences.
5. Demonstrated ability to work collaboratively within a team while also working independently with minimal supervision.
6. Strong organisational and time management skills, with the ability to manage competing priorities in a fast-paced visitor environment.
7. Flexibility to work weekdays, weekends, public holidays and peak visitor periods as required.
8. Current Working with Vulnerable People (or ability to obtain) and National Police Check (or ability to obtain).

Desirable Criteria

• Experience working with school groups or delivering educational programs.
• Experience working within a national cultural institution, museum, gallery, heritage site, or visitor attraction.
• Knowledge of Australian history, culture, First Nations history, or museum collections.
• Experience working with booking systems or visitor management systems.
• Experience assisting with exhibitions, public programs, or special events.
• Current First Aid Certificate.
• Additional language skills.

Availability & Shifts

• Casual position with flexible rostering.
• Minimum shift length: approximately 3 hours.
• Peak periods: up to 4 shifts per week.
• Non-peak periods: 1-3 shifts per week.

We welcome applications from people of all backgrounds and strongly encourage those with First Nations knowledge or heritage to apply.

To Apply:

• Submit your CV and cover letter online detailing your relevant experience, particualrly you tour guide experience.
• If you have further inquriries about the role, contact Stuart Sebiranda at (02) •••• •042

Apply today and help create engaging experiences for every visitor.