About the role

Lounge Lovers is seeking a Sales Team Member to join our growing team in Newcastle, NSW. This is a part-time position that offers a fantastic opportunity to be part of a dynamic sales environment. You will play a key role in delivering exceptional customer service whilst driving sales and building lasting relationships with our clients. This position is ideal for someone who is passionate about sales and customer satisfaction, and who thrives in a fast-paced retail setting.

Key responsibilities

Provide expert product knowledge and personalised recommendations to customers to help them find the perfect furniture solutions

Actively engage with customers on the sales floor, understanding their needs and preferences

Close sales transactions efficiently and accurately, ensuring all documentation is completed correctly

Maintain a deep understanding of current product ranges, pricing, and promotional offers

Build and maintain strong customer relationships to encourage repeat business and referrals

Assist with merchandising and maintaining an attractive, well-organised showroom environment

Process customer inquiries and follow up on leads in a timely manner

Collaborate with team members to achieve sales targets and contribute to the overall success of the store

Handle customer complaints professionally and work towards resolution

What we're looking for

Proven experience in a sales role, ideally within retail, furniture, or a similar customer-facing environment

Strong communication and interpersonal skills with the ability to connect with diverse customer types

Demonstrated ability to identify customer needs and present appropriate solutions

Excellent sales techniques and a track record of meeting or exceeding sales targets

Ability to work effectively both independently and as part of a team

Strong organisational skills and attention to detail

Proficiency in using point-of-sale (POS) systems and computer applications

Flexibility and reliability, with a willingness to adapt to changing business needs

A genuine enthusiasm for furniture and interior design is highly desirable

Customer service excellence and a positive, professional attitude

What we offer

At Lounge Lovers, we value our team members and are committed to creating a supportive and engaging work environment. We offer competitive remuneration aligned with industry standards, and the opportunity to develop your sales skills in a supportive culture. You will benefit from staff discounts on our extensive range of premium furniture products, giving you access to high-quality pieces at special prices. We foster a collaborative team atmosphere where your contributions are recognised and appreciated. This part-time position provides flexibility that suits your lifestyle whilst allowing you to build a rewarding career in sales. We are committed to supporting the professional development of all team members and providing a workplace where you can thrive.

About us

Lounge Lovers is a leading furniture retailer dedicated to providing customers with exceptional quality lounges, sofas, and home furnishings. With a passion for helping customers create beautiful, comfortable living spaces, we pride ourselves on our extensive product range, expert customer service, and commitment to quality. Our mission is to deliver outstanding value and exceptional experiences to every customer who walks through our doors. We are a growing business with a strong presence in Newcastle and beyond, and we are looking for talented individuals who share our commitment to excellence and customer satisfaction.

Apply now

If you are a motivated sales professional eager to join a dynamic team and make a real impact at Lounge Lovers, we would love to hear from you. Please submit your resume and a brief cover letter detailing your sales experience and why you would be an excellent fit for this role. Apply now to take the next step in your sales career with Lounge Lovers.