
Membership Sales Consultant (Expressions of Interest)
Virgin Active
Posted 4 days ago
Achieve sales targets through consultative selling and exceptional member experiences
Iconic global wellness brand changing lives
Full-time role | Free gym membership | Commission + benefits
Who are we?
As part of the global Virgin Group — home to more than 40 iconic brands worldwide — Virgin Active is a premium wellness brand with over 230 clubs globally, known for world-class facilities, standout design and unforgettable member experiences.
Our purpose is simple but powerful: to change people’s lives for the better through wellness. From cutting-edge training spaces and luxury amenities to vibrant club communities, Virgin Active clubs around the world set the benchmark for what premium fitness looks and feels like.
Since launching in Australia in 2008 with one club and a team of just 50, we’ve grown to nearly 1,000 team members and a network of iconic locations across Sydney and Melbourne — with the backing and opportunity of a truly global brand. Virgin Active is a place where people don’t just take jobs, but build long-term careers, growing across clubs, roles and functions as part of a connected network.
Because at Virgin, we genuinely believe life is too short for boring jobs.
Why express your interest?
We're building a strong talent pool for future opportunities. If you're passionate about direct sales, and helping people improve their wellbeing, we'd love to meet you before roles become available. Joining our talent community means you'll be first in line when a role opens-and trust us, they go fast.
This is a role for people who enjoy selling with purpose — helping people take meaningful steps toward better health and wellbeing, while delivering strong commercial outcomes.
You’ll be expected to confidently guide prospects through the decision-making process, handle objections and close — while always delivering a respectful, human and consultative experience aligned to our wellness purpose.
Your future gig
When opportunities arise, our Membership Sales Consultants are at the heart of every new member journey.
They bring our brand to life by:
Understanding each prospect’s goals, motivations and buying criteria, and guiding them through a consultative sales conversation
Delivering a seamless, non-intimidating sign-up and onboarding experience for every new member
Achieving individual sales targets while maintaining quality, integrity and long-term relationships
Supporting existing members with enquiries, changes and re-engagement conversations to improve retention and saves
Handling feedback and complaints professionally, ensuring positive outcomes wherever possible
Staying on top of admin to keep processes smooth and accurate
Advocating safety and contributing to a safe, welcoming club environment
Find ways to go above and beyond — especially when it meaningfully improves someone’s experience
Who thrives in this role
Experience in a target-driven, direct sales role
Comfortable working with clear performance expectations
Motivated by achieving targets and taking accountability for your results
Confident influencing decisions, handling objections and asking for the close
People-focused, resilient and able to build trust quickly
Looking for more than a short-term role and interested in building capability and progression within a premium global brand
Flexible to work a non-traditional roster across the week (including some weekend work)
What you'll get from us
A full-time role with a clear base salary plus achievable commission structure, supported by structured onboarding and ramp-up
Free Virgin Active membership (and one for a buddy after 12 months)
Discounted personal training
Paid parental leave
Ongoing learning and professional development
Confidential 24-hour support via our employee assistance program
Uniforms designed in partnership with Rec Gen
A purpose-led, inclusive and energetic culture — where performance, wellbeing and fun go hand in hand
Build a career that moves you. Apply now and help change lives for the better through wellness.
About Virgin Active
Have we met? We just might be the club you're looking for. At Virgin Active, we help our members to live happily ever active. For us, living active is more than just building muscles, dropping a few pounds or breaking a record. It’s about whatever makes you happy. It’s energy. It’s vitality. It’s that indefinable yet incredible awesome feeling you get from moving your body the way it’s meant to move.
So much more than a gym. Any gym can make you sweat, but at Virgin Active we do it in style. Not to brag (ok, maybe a little) but our health clubs are quite simply world-class. From swimming pools, spas and saunas, to spacious workout areas and premium, state-of-the-art equipment.