FRONT OF HOUSE RECEPTIONIST / GUEST SERVICES

Beauty On Rose – Essendon North

Do you have a Beauty Therapy Diploma and a passion for connecting with people?

Beauty On Rose is seeking a polished and experienced Front of House Receptionist / Guest Services superstar. This role is perfect for someone who loves making clients feel special, enjoys recommending treatments and skincare, and thrives in a fast-paced luxury salon environment.

About Us

Beauty On Rose is one of Melbourne’s most exclusive Beauty & Wellness destinations. Located in Essendon North, we are a large, luxurious and high-performing salon that delivers an elevated First Class Experience across skin, spa, beauty and wellness.

Due to continued growth, we are expanding our Guest Services team and seeking a suitably qualified candidate to join us in this pivotal Front of House role.

What You’ll Be Doing

Managing appointments and guest bookings using Shortcuts POS

Handling a high volume of calls and client enquiries

Recommending treatments and skincare to support client results

Providing exceptional customer service from check-in to check-out

Retail sales and upselling

Opening / closing procedures, cash handling and end of day balancing

Ensuring guest flow and salon operations run smoothly

To be successful you will have:

A Diploma of Beauty Therapy (completed) — not currently studying

Experience using Shortcuts is essential

Exceptional communication skills & client rapport

Impeccable presentation, warmth and professionalism

High level organisation and the ability to work under pressure

Flexible availability — must be able to work 2 late nights until 8pm + Saturdays 9–3pm

Why Join Us

Work in Melbourne’s leading luxury Beauty & Wellness destination

Use your Beauty Therapy knowledge in a guest-facing role that values your expertise

Career progression into Management is available for the right person

What We Offer

Flexible hours

Inspiring, supportive team culture

Ongoing education & regular training

Excellent incentives

Generous discounts on retail & treatments

Free onsite parking

If you thrive in a high-end environment where presentation, communication and client care is everything — we want to meet you.

www.beautyonrose.com.au

APPLY NOW!