We are currently seeking an individual with excellent customer service skills along with contract management experience to join our Order Management team. As part of a professional team, you will be responsible for providing top-tier customer service through proactive management of orders from receipt through delivery.

The Role supports Aquaterro’s Order Management group by accurately implementing Customer Orders into our ERP system, tracking, tracing and managing the order progress, as well as assisting with other Customer and Contract Administration requirements.

RESPONSIBILTIES AND DUTIES

Check and acknowledge Customer Orders for correct part numbers and pricing against order deliverables.

Work closely with the Contract and Purchasing Managers to accurately process orders using Aquaterro’s Integrated ERP System.

Enter Sales Orders into the ERP System and track and trace the orders through to timely delivery.

Liaise with Aquaterro’s Project Manager, Warehouse, and Operations groups regarding shipping and documentation requirements in line with Order/Contract deliverables.

Complete and submit timely and accurate compliance paperwork for order placement with our OEM’s.

Accurate data entry including the recording of serial numbers, sizing data and accurate entry of information for completion of Contract reports.

Maintain currency of part numbers, pricing and stock levels in consultation with Contract Managers.

Take reasonable direction from and communicate with the Contract Managers regarding contract administrative requirements and deliverables.