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Lotteries Sales and Service Consultant

Endeavour Foundation
Cannon Hill, QLD
A$57,000 p/a + Super + Salary Packaging + Commission
Call Centre & Customer Service → Customer Service - Call Centre
Full-time
On-site

Posted 6 hours ago


At Endeavour Foundation, we believe in the power of purpose. As one of Australia’s largest employers of people living with disability, we’re not just building careers—we’re building a more inclusive future.

About The Role:

Imagine helping someone win their dream home while supporting a cause that changes lives. As a Lotteries Sales and Service Consultant, you’ll be the voice behind our million-dollar prize home campaigns, inspiring supporters to take part in the cause for disability advocacy.

Based in our vibrant Support Office, you’ll join a high-performing, KPI-driven team that thrives on connection, purpose, and results. You’ll engage with warm leads, build relationships, and drive sales—all while sharing the heart of our mission.

In this role you will be working 5 days onsite in our support office located in Cannon Hill reporting to the sales manager. This is a driven sales team that is motivated by KPI's with incentives and commissions for sales met. Day to day you would be working in a warm desk environment selling lottery tickets to prize homes and other campaigns by upselling to new membership programs. Other duties include, call centre inbound phone calling and processing mail orders, updating customer details and ensuring privacy and compliance. Ideal applicant will have call centre sales experience with self-motivation & outstanding customer services skills for upselling.

Day to day Responsibilities:

  • Deliver exceptional service via phone, email, and mail with professionalism and empathy
  • Inspire supporters to increase their impact through cross-selling and upselling
  • Build lasting relationships that boost loyalty and satisfaction
  • Recover lost sales through thoughtful follow-up and support
  • Track and report your success with pride and precision

About You:

  • You’re a natural communicator with a passion for people and purpose. A team player with a heart for impact
  • You thrive in fast-paced environments, love hitting goals, and bring a proactive mindset to everything you do.
  • Proven experience in customer service and sales
  • Tech-savvy with Microsoft Suite and CRM systems
  • Detail-oriented, adaptable, and results-driven

Perks That Empower You:

  • Salary packaging up to $15,900 tax-free + $2,650 for meals and entertainment
  • Novated leasing to save on car costs
  • Discounts on health insurance, vehicles, and appliances
  • Supportive induction and ongoing learning
  • Employee Assistance Program
  • Reward and Recognition Program
  • Paid Parental Leave
  • Onsite cafe & Parking and close to public transport

Ready to Make a Difference? This is more than a job—it’s your chance to be part of something extraordinary. If you’re ready to inspire, connect, and help make dreams come true, we’d love to hear from you.

Click "apply" - Let’s turn possibility into reality—together.


About Endeavour Foundation

Southport, QLD, Australia
Telecommunications
1001-5000 employees

Endeavour Foundation is a leading independent not-for-profit organisation dedicated to making a difference to the lives of people with a disability. Our dynamic and growing organisation provides support for thousands of people in about 300 locations throughout Queensland, New South Wales, Victoria and South Australia. These include accommodation, employment, education, training, vocational and lifestyle opportunities.

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