Experienced and competent customer service officers / call centre operators required for work with a State Government Department office located at Parramatta.

NOTE: This role will require you to work within the office at Parramatta. Applicants MUST reside within a reasonable daily travel distance.

These roles will require you to work 7 hours per day, 5 days per week (35 hrs/week). You will work a rotating roster covering a span of operational times from 7am to 7pm Monday to Friday - working a 2 week rotating roster encompassing a variety of shifts including early starts, mid-shift coverage and late starts. Applicants will need to be able to work all required shift times.

These roles are offering an initial work duration of 6 months, commencing early December.

APPLICANTS MUST BE AVAILABLE TO ATTEND AN ON-SITE INTERVIEW AT PARRAMATTA.

Successful applicants will need to be able to demonstrate the following:

minimum of 2-3 years of customer service experience (call centre, administration or retail environment)

excellent written and verbal communication skills

previous Government experience is preferred - but not essential

proven previous experience working in an office environment

intermediate computer skills including keyboarding skills, strong email etiquette and proficient in MS Office suite, particularly Outlook and Teams

must be tech savvy with the ability to learn new systems and computer packages with relative ease.

Full systems and facilities training will be provided in block delivery sessions over your first few weeks on engagement, blended with hands-on practical work sessions where you will work closely with team members and subject matter experts to develop your skills.

Apply today to express your interest in these opportunities, ensuring you include an up-do-date resume that demonstrates your relevant skills and experience for the role.

Enquiries can be directed to Donna Golding - 0411 314 370 - [email protected]