About the business and the role

Waterpoint Building Management specialises in the management of facilities and buildings across a diverse range of estate types. Our portfolio is strongly focused on the mid- to high-density residential and premium commercial sectors. We possess a comprehensive understanding of the entire property lifecycle — from development and commissioning through to ongoing facility maintenance and asset optimisation.

Our experienced team holds a range of industry-recognised qualifications and brings deep expertise across both the strata and property management interfaces. At Waterpoint, we pride ourselves on delivering exceptional service standards while fostering a healthy and sustainable work-life balance for our team.

Job tasks and responsibilities

Location - North Sydney

Offer

We are seeking a highly detail-oriented and experienced Building /Estate Manager to join our growing team. The ideal candidate will have proven experience managing Building Management Committees (BMCs) and Community Associations ( 3+ years), with strong capabilities in financial and budget oversight. Managing a portfolio of over 300 exclusive and luxury apartments, this role demands exceptional organisational skills, a proactive approach, and a commitment to service excellence.

Our portfolio encompasses a diverse range of high-end residential and mixed-use developments designed to challenge and expand your professional expertise. With properties located across Greater Metropolitan Sydney, this position offers excellent opportunities to maintain a healthy work, study, and lifestyle balance while advancing your career within a premium management environment.

Role

Oversee the day-to-day building operations and maintenance activities, ensuring all tasks are completed to Waterpoint’s high standards and in the best interests of the company.

Manage residential strata facilities, including upkeep, maintenance, and project coordination across the site.

Ensure all building compliance, certifications, and documentation are maintained and updated in accordance with legislative and safety requirements, engaging only qualified and competent contractors and trades.

Lead and manage both service contractors and in-house facility teams, ensuring efficient delivery of maintenance and service outcomes.

Build and maintain strong relationships with internal and external stakeholders, including owners, committees, and strata managing agents.

Coordinate cleaning, grounds, and maintenance services to uphold the premium presentation of the estate.

Plan, perform, and manage minor works and capital expenditure projects, including budget forecasting and reporting.

Oversee all aspects of Work Health & Safety (WHS) and security management, ensuring safe and compliant estate environments.

Prepare and manage maintenance reports, financial summaries, and operational updates for upcoming Owners Corporation, Executive Committee, and Strata Management meetings.

Proactively manage contracted and company budgets, maintaining a positive financial position through effective cost control and strategic planning.

Administer all BMC / CA and Strata Plan Facility Management functions with precision and attention to detail.

Manage and document security, police, and emergency incidents requiring Waterpoint Building Management’s involvement, ensuring accurate reporting and timely resolution.

Skills and experience

Attributes

Demonstrate proven experience in building or facility management, including direct involvement with Building Management Committees (BMCs) and Community Associations.

Have strong financial acumen with experience in budget preparation, monitoring, and reporting, working collaboratively with stakeholders to support informed decision-making.

Exhibit leadership and team management skills, with the ability to guide, motivate, and coordinate staff and contractors effectively.

Display a proactive and solutions-focused attitude, with a commitment to excellence and continuous improvement.

Be eager to learn and develop professionally, taking ownership of responsibilities and contributing to team success.

Thrive in a collaborative team environment, demonstrating professionalism, adaptability, and accountability.

Possess strong interpersonal and communication skills, ensuring clear and effective engagement with all stakeholders.

Be highly organised and detail-oriented, capable of prioritising tasks and managing competing deadlines.

Bring strong problem-solving and analytical skills, with the ability to identify and address operational challenges efficiently.

Demonstrate excellent reporting and documentation skills, ensuring transparency and accuracy across all estate operations.

Take pride in team achievements and maintaining the premium standards of Waterpoint’s managed estates.

Have a genuine interest in pursuing a long-term career within the Building and Property Management industry.

Hold a current Driver’s Licence and be available to travel between sites within Greater Metropolitan Sydney.