Position overview

• Permanent, Full-Time opportunity
• True hybrid working - work from home and our Mitcham office
• $98,045.30 - $104,372.88 per annum plus 12% superannuation

About us
We're on a mission to create a brighter future, where you can be a change maker at the actual source. We're one of Australia's largest water utilities with over 30% of Victoria's population relying on us for their essential water and sanitation services.

Our award-winning culture fosters an inclusive, collaborative, and flexible environment that enables our people to thrive. Here, you'll be inspired and challenged to grow alongside us.

We're committed to reconciliation and supporting the self-determined role for Traditional Owners/Custodians in water and land management.

The role
Reporting into the Manager, Complex Development Services the Senior Land Development Specialist is responsible for processing land development and building applications associated with larger developments and subdivisions.

You'll be working in our Development Services Division, a fast paced, dynamic and rewarding environment, where we work together to provide timely and sustainable outcomes for customers to achieve greater customer and community connection and value.

Your key responsibilities

• Processing land development applications for the subdivision of land, large residential developments, industrial/commercial developments
• Responding to telephone and email enquiries
• Working with metering contractor and internal departments to resolve enquiries relevant to the land development applications
• Providing advice on land development, plumbing requirements, pricing and subdivision matters for developments within Yarra Valley Water's area
• Supporting customers with their enquiries so that they understand the requirements for their development

Who are we looking for?
We're seeking a customer-focused individual who's passionate about bringing land development projects to life. If you're someone who thrives in a collaborative environment and is committed to continuous improvement, we'd love to hear from you!

To be successful in this role, you'll ideally bring:

• Proven experience in delivering outstanding customer service
• The ability to interpret and review various types of plans (e.g., site/elevation, hydraulic) to support land development applications
• Strong stakeholder engagement skills, with experience working alongside senior management, customers, consultants, contractors, regulators, and committees
• Excellent interpersonal skills and confidence in handling both inbound development enquiries and outbound customer calls
• High-level time management, and communication skills, attention to detail with proficiency in Microsoft Office
• The ability to work effectively both independently and as part of a team
• A background in land development is advantageous but not essential - full training will be provided
• Confidence in navigating and using multiple systems to manage tasks and workflows
• Demonstrated ability to work within established guidelines and regulations, while also applying critical thinking and sound judgment in ambiguous situations to develop innovative, outcome-focused solutions for customers and Yarra Valley Water

To view the full position description, click HERE.

Why Yarra Valley Water?
We celebrate and encourage new thinking at every level. Creating opportunities for you to grow - both professionally, and personally. When you flourish, we all do.

• $98,045.30 - $104,372.88 per annum plus 12% superannuation
• Flexible working arrangements where our people are empowered to design their days with their team. Read our hybrid playbook HERE.
• Free and secure on-site parking with on-site café at our Mitcham office
• 14 weeks paid leave parental leave
• 15 days paid personal leave, which can be used for caring, wellbeing, mental health, menstrual or menopause
• Request to swap certain public holidays for another day of paid leave

To read more about our benefits and culture, read our employee handbook HERE.

Did you know?
Research shows that men apply to jobs when they meet an average of 60% of the criteria, while women and other marginalised people tend to only apply when they meet all of them. So, if you think you have what it takes, but don't necessarily tick every box, please apply or get in touch. We'd love to have a chat and see if you could be a great fit.

How to apply
Applications should include a supporting Cover Letter and Resume.
Closing date: Sunday, 16 November 2025
This position is available for Yarra Valley Water employees and external applicants.

We welcome applications from everyone, including Aboriginal and/or Torres Strait Islander peoples, people with disability, mature age and young job seekers, members of the LGBTIQA+ community and people of all cultural backgrounds. If you need this information in an accessible format or would like to discuss reasonable adjustments during the recruitment process. Please call 03 9872 2542 or email [email protected]. If you need any help with the application process or would like to discuss the recruitment process, please contact us via email [email protected].

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position. This may also include a Police Check or AusCheck, where an offer will be subject to a satisfactory outcome of these checks.