Join Deaf Connect and use your organisational flair to make a real difference.

As the Administrator, Auslan at Home, you’ll play a key role in delivering a program that empowers Deaf families to learn and connect, helping families access quality Auslan learning and ensuring every session runs smoothly from start to finish. You’ll be the go-to link between families, tutors, and our Education team, delivering inclusive, high-quality support that empowers Deaf and hard of hearing Australians to connect and thrive.

We’re offering a 12-month maximum term, part-time role (22.5 hours per week) The role can be based in Brisbane, Sydney, Melbourne, Adelaide, or Perth, and enjoy our hybrid model — core office days (Tuesday–Thursday) with the option to work from home on Mondays and Fridays.

About the role:

The Administration Officer, Auslan at Home plays a vital role in empowering Deaf families and supporting inclusive communication. You’ll be at the heart of coordinating ‘Auslan at Home’ sessions — ensuring families receive a seamless, high-quality experience from enquiry through to delivery.

Working closely with the Team Leader – Auslan in Home and the broader Education team, you’ll bring strong organisational skills and a customer-focused approach to manage enquiries, coordinate tutors, and maintain accurate records.

This role is ideal for someone who thrives in a busy, purpose-driven environment, enjoys connecting with people, and wants to make a tangible difference in the lives of Deaf and hard of hearing Australians.

Main responsibilities of the role include:

• Be the first point of contact for Auslan at Home – respond to enquiries and support families through their learning journey.
• Coordinate all admin tasks, from enrolments and quotes to invoicing and payment follow-up.
• Keep participant records accurate and databases up to date.
• Work with the Education team to match tutors, organise sessions, and support smooth service delivery.
• Ensure tutor payments and NDIA claims are processed on time.
• Jump in where needed – support office systems, streamline processes, and help the team thrive.

About you:

In your application, let us know if you have these key skills and experience:

• Strong organisational and administrative skills with attention to detail.
• Excellent communication and customer service skills.
• Ability to manage competing priorities and meet deadlines.
• Proficiency in Microsoft Office and experience with database management.
• Understanding of or interest in the Deaf community and Auslan (Australian Sign Language).

About Us:

Deaf Connect is the largest, whole-of-life service provider and social impact organisation for Deaf, deafblind and hard of hearing Australians. We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.

Our organisational values of Heart, Courage, and Discovery stand with the Deaf community to build capacity and influence social change while paying respect to history, culture, and language.

We offer an attractive benefits program including:

• Salary packaging, enabling you to make huge savings on tax and maximise your pay
• Flexibility regarding working arrangements
• Discount membership to gyms and facilities throughout Australia
• Free annual flu vaccinations
• Free comprehensive online learning portal
• Free financial wellness support through our default super fund