Company description:

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. For more information about the Department of Education, please visit http://www.dec.nsw.gov.au/

Job description:

Cleaning facilities lead

At the NSW Department of Education, we educate and inspire lifelong learners - from early childhood, through schooling to vocational education and training.

Ongoing Full Time Role

Located across the Hunter and Central Coast regions with flexible working arrangements available

Clerk grade 9/10 salary ranging from $129,464 to $142,665 + super and annual leave loading

Your chance to lead and shape a newly created role

We are looking for a new team member to manage the operational delivery of the Cleaning Services whole-of-government contract. Join a newly established team and take the lead in shaping this role from the ground up. This is your chance to set the benchmark for operational service excellence across the Hunter and Central Coast Regions—make your mark and drive meaningful impact from day one.

About the Role

You will manage and oversee the operational delivery of cleaning services operations across a dedicated portfolio of Hunter and Central Coast sites. Your day-to-day work will see you supporting the manager to delivery cleaning services across the region.

You will have an opportunity to provide tactical input for service delivery planning to ensure adherence to performance standards, service monitoring and stakeholder management to achieve high-quality, safe and efficient cleaning and facilities outcomes. As a lead, you will inspire your team through role modelling great leadership and providing support to create and drive a culture of excellence.

For further information please Click here to view the role description

About you

You're a proactive, people-focused lead who takes pride in delivering results and driving service excellence. You bring:

Proven success leading multiple cleaning or facilities contracts, ensuring top performance and compliance with KPIs and legislation.

In-depth knowledge of cleaning operations, compliance to deliver consistent, high-quality outcomes.

Strong leadership skills with a focus on coaching, developing teams, and building a high-performance, customer-focused culture.

Ability to build and maintain stakeholder relationships

Excellent communication and problem-solving skills, with the confidence to provide clear advice and insights on performance, risk, and improvement.

Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

Current and valid driver's licence and willingness to travel to site locations.

Current and valid Working with Children Check clearance for paid employment.

Demonstrated understanding of, and commitment to, the value of public education.

Benefits

Flexible working arrangements

35 hour working week

Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading

Flex Leave entitlements, generous holidays & leave conditions

Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Please refer to the Applicant's Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now'.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

Closing date Thursday 13 November 2025 at 11:59pm.

For role enquiries please contact Melanie Tauasa on 02 7814 1762 and for recruitment process enquiries please contact Kristy Carter on 0447 905 632.

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ([email protected]) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

We offer:

Benefits

Flexible working arrangements

35 hour working week

Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading

Flex Leave entitlements, generous holidays & leave conditions

Opportunities for advancement and mobility across the Department to support your career growth