Supervisor – The Better Clean Team (Newcastle & Surrounds)

Monday to Friday with one Saturday a month

Part time to full time hours are flexible for right candidate

The Supervisor role at The Better Clean Team is an integral connection between leadership, our cleaners, and our valued clients. It’s a position that blends heart, communication, and accountability — ensuring excellence in service delivery while nurturing both people and relationships.

This role awards confidence, commitment, and recognition to our cleaners, empowering them to deliver their best work. You’ll also report back to leadership and management with insights on how we can better support our team to maintain our high standards of care and professionalism.

As a Supervisor, you’ll often be the face of the business — visiting client sites, conducting quality checks, and engaging with both clients and staff. No two days will be the same, so flexibility, quick thinking, and a calm, solutions-focused approach are essential.

We’re looking for someone who:

• cleaning experience and good computer skills

• Leads with kindness, service, and integrity.

• Is confident in customer service and communication, with a strong eye for detail.

• Is comfortable problem-solving on the spot and helping others feel supported.

• (Bonus) Comes from a customer service or sales background, even if new to the cleaning industry - we value transferable skills!

At The Better Clean Team, we’ve built an incredible reputation throughout Newcastle for our excellence, heart, and consistency. Many of our staff have been with us for years we’re proud of the loyalty and culture we’ve created.

This position offers the opportunity to move into a full-time, permanent role with a clear pathway toward higher management for the right person.

If you’re someone who wants to make a real difference each day and lead with heart, we’d love to hear from you.

this is a hands on role seeing you cleaning supervising quoting and admin combined

we are a fun accommodating and modern employer with training and support for all !

Bonus points for a non boring cover letter !!

Apply now and never be treated like a number again