
Customer Care Agent
Flick Anticimex
Posted 5 days ago
đ˘ About Flick Anticimex
Flick Anticimex is a global leader in pest control and hygiene services, trusted by homes and businesses across Australia for over 100 years. With 40+ branches across the Pacific, we deliver smart, safe, and sustainable solutions that protect people and property. Join a team thatâs driven by quality, innovation, and a strong sense of purpose.
đź About the Role
Weâre looking for a motivated Customer Care Agent to join our Central Region team, based in Homebush. Youâll be part of a high-performing branch of 20â30 agents, converting warm leads into loyal customers and helping grow our footprint across Sydney.
Reporting to a remote Team Leader, youâll handle inbound and outbound calls, provide expert advice, and offer tailored solutions to both residential and commercial clients. If you thrive in a fast-paced, target-driven environment and love helping people, this is your chance to shine.
đŻ What Youâll Be Doing
Convert inbound and outbound enquiries into confirmed bookings and long-term customers
Deliver expert advice and friendly service that builds trust and drives results
Meet and exceed daily sales targets with confidence and consistency
Log activities accurately in our CRM and track your performance
Support admin tasks while keeping your focus on conversion
Collaborate with your team to maintain a positive, high-energy culture
Represent Flick with professionalism, integrity, and care
đ What Weâre Looking For
Proven experience in sales, call centre, or customer service roles
Confident communicator with strong persuasion and rapport-building skills
Driven to exceed targets and earn uncapped commission
Quick learner whoâs tech-savvy and comfortable with CRM systems
Proficient in Microsoft Excel and Outlook
Team player with a proactive mindset and positive attitude
Available for full-time hours (part-time options available across 5 days)
đ Whatâs In It For You?
Uncapped commission + daily incentives â your success = your reward
Structured training and ongoing development to help you thrive
Employee discounts on Flick products and services
Inclusive, supportive culture with real career progression
Onsite parking and public holiday entitlements
Be part of a trusted brand with a century of service excellence
Ready to turn your drive into results? Apply now and build your career with Flick Anticimex â where your ambition is backed by opportunity.
About Flick Anticimex
Flick Anticimex is Australiaâs leading pest control and hygiene company with over 105 years of reliable, safe, and professional service. We proudly provide services to residential homes and Australiaâs major industrial, government, resource, and commercial sectors.
At Flick, innovation is at the heart of what we do. From traditional pest control and hygiene services to cutting-edge SMART Digital Pest Control, we provide bespoke solutions that are both effective and tailored to our clients' needs.
When youâre part of the Flick team, you become part of an Australian icon - from pest & hygiene technicians, customer care roles, to branch operational & management positions.
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