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Customer Care Agent

Flick Anticimex
Homebush West, NSW
A$60,000 p/a (plus commission)
Call Centre & Customer Service → Customer Service - Call Centre
Full-time
On-site

Posted 5 days ago


🏢 About Flick Anticimex

Flick Anticimex is a global leader in pest control and hygiene services, trusted by homes and businesses across Australia for over 100 years. With 40+ branches across the Pacific, we deliver smart, safe, and sustainable solutions that protect people and property. Join a team that’s driven by quality, innovation, and a strong sense of purpose.

💼 About the Role

We’re looking for a motivated Customer Care Agent to join our Central Region team, based in Homebush. You’ll be part of a high-performing branch of 20–30 agents, converting warm leads into loyal customers and helping grow our footprint across Sydney.

Reporting to a remote Team Leader, you’ll handle inbound and outbound calls, provide expert advice, and offer tailored solutions to both residential and commercial clients. If you thrive in a fast-paced, target-driven environment and love helping people, this is your chance to shine.

🎯 What You’ll Be Doing

Convert inbound and outbound enquiries into confirmed bookings and long-term customers

Deliver expert advice and friendly service that builds trust and drives results

Meet and exceed daily sales targets with confidence and consistency

Log activities accurately in our CRM and track your performance

Support admin tasks while keeping your focus on conversion

Collaborate with your team to maintain a positive, high-energy culture

Represent Flick with professionalism, integrity, and care

🙋 What We’re Looking For

Proven experience in sales, call centre, or customer service roles

Confident communicator with strong persuasion and rapport-building skills

Driven to exceed targets and earn uncapped commission

Quick learner who’s tech-savvy and comfortable with CRM systems

Proficient in Microsoft Excel and Outlook

Team player with a proactive mindset and positive attitude

Available for full-time hours (part-time options available across 5 days)

🎁 What’s In It For You?

Uncapped commission + daily incentives — your success = your reward

Structured training and ongoing development to help you thrive

Employee discounts on Flick products and services

Inclusive, supportive culture with real career progression

Onsite parking and public holiday entitlements

Be part of a trusted brand with a century of service excellence

Ready to turn your drive into results? Apply now and build your career with Flick Anticimex — where your ambition is backed by opportunity.


About Flick Anticimex

Springvale, VIC, Australia
Trades & Services
1001-5000 employees

Flick Anticimex is Australia’s leading pest control and hygiene company with over 105 years of reliable, safe, and professional service. We proudly provide services to residential homes and Australia’s major industrial, government, resource, and commercial sectors.

At Flick, innovation is at the heart of what we do. From traditional pest control and hygiene services to cutting-edge SMART Digital Pest Control, we provide bespoke solutions that are both effective and tailored to our clients' needs.

When you’re part of the Flick team, you become part of an Australian icon - from pest & hygiene technicians, customer care roles, to branch operational & management positions.

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