Do you have hands-on experience in Home & Contents Restoration / Insurance Building & the desire to progress your career with an industry leader?

• Work Across Brisbane Metro
• Full-Time Employment – Immediate Start
• Fully Maintained Company Vehicle, Tools of the Trade & Career Growth Opportunities

Benefits

• Immediate start
• Respected organisation with stability & security
• Support & guidance from experienced managers
• Positive & rewarding team culture
• Future career progression where great work is recognised & rewarded
• Up to date technology
• Fully Maintained Company Vehicle, Tools of the Trade & Career Growth Opportunities
• Salary range $85,000 - $90,000

The Role
Due to continued growth, an exciting opportunity is available for a dedicated and enthusiastic individual to join our team in the position of Restoration Technician. In this diverse role, you will provide structural and contents restoration services to clients whose properties have been damaged by extenuating circumstances such as fire, flood, or malicious damage. Duties will include estimating, overseeing multiple projects, cleaning and deodorising building contents and cataloguing and transporting items when onsite restoration is not possible.

This is a fantastic chance to join a stable and secure company, one that values its people above all else! Future opportunities for career progression within our industry leading team will also be available.

Key Duties & Responsibilities

• Liaise with office staff, managers & external clients
• Build & maintain strong relationships with adjusters & local assessors
• Review & manage the ongoing performance of subcontractors
• Estimate & prepare scopes for repair & remediation works
• Oversee multiple projects
• Attend water damage, fire damage, sewerage ingress & mould jobs
• Perform all areas of mitigation & restoration works as required, including equipment installation & monitoring
• Prepare & present damage, inspection & inventory lists reports for insurers
• Complete all necessary job documentation
• Travel around Brisbane Metro
• Work a rotating on-call roster, including afterhours shifts

Key Selection Criteria

• Previous experience in Home & Contents Restoration / Insurance Building
• Supervising / Estimating experience advantageous, however not essential
• Excellent communication skills, both written & verbal
• Desire to go above & beyond to deliver exceptional customer service
• Compassion for customers & clients in difficult situations
• Ability to manage competing priorities in a high-pressure environment
• Excellent attention to detail
• Ability to work independently & as part of a team
• Proactive nature & good work ethic
• Intermediate Microsoft Office skills
• Working with Children Check & White Card
• Valid & clean driver licence
• IICRC qualification highly regarded, however not essential

Please note: A criminal background check and pre-employment medical examination will make up part of the recruitment process.